We are currently recruiting for a Performance Manager to join our Mogden wastewater operations team.
This is an exciting opportunity to make a difference in one of our most critical roles within Waste Treatment as a front-line performance manager.
You will be responsible for the day-to-day operations and long-term strategy of this critical site through the effective leadership and direction of resources.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an enriching experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Additional skills and experiences would be great to have/bring:

• Previous experience within wastewater treatment or a similar environment is highly desirable.
• Previous experience managing environmental compliance or permits is highly desirable.
• We are looking for a proven manager, ideally someone who has process or operational management experience with strong skills in environmental, engineering, finance, H&S and stakeholder engagement

WHAT YOU’LL BE DOING AS A PERFORMANCE MANAGER:

• You are responsible for the performance management and leadership of your team by company policies, ensuring the competence of individuals through coaching and training to maximise their potential.
• Health and safety are at the centre of everything we do, and as such, you will be responsible for implementing this with your site and team.
• You are responsible for identifying, mitigating, resolving and escalating risk across the site and team.
• You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost-efficient, robust and safe operation 24/7.
• Understand and articulate changes within the budget at regular performance review sessions. Ensuring the budget is managed effectively in terms of health & safety, compliance, people, and performance.
• You have responsibility for delivering a safe service to the customer base in your area, by driving a culture of continuous improvement and best practice within the team.
  Base Location: London – Mogden - Isleworth (TW7 7LH)
  Working Pattern or Hours: Monday-Friday, 36 hours per week.

WHAT SHOULD YOU BRING TO THE ROLE?

To thrive in this role, the essential criteria you’ll need are:

• A valid driving licence is required to travel to different sites.
• A degree or equivalent in Engineering, Science or a similar field.
• Excellent organisational and risk management skills are also needed. Good interpersonal and communication skills, both written and verbal, are essential for the role. Strong computer skills are also desirable.
• You will need excellent people and performance management skills to support and drive a team of mixed skills and abilities.
• A strong health and safety and customer-based ethics.

Additional skills and experiences would be great to have/bring:

• Previous experience within wastewater treatment or a similar environment is highly desirable.
• Previous experience managing environmental compliance or permits is highly desirable.
• We are looking for a proven manager, ideally someone who has process or operational management experience with strong skills in environmental, engineering, finance, H&S and stakeholder engagement.