Performance Monitoring Advisor at ACC New Zealand

Whangārei, Northland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

100043.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Performance Monitoring, Stakeholder Management, Conflict Resolution, Written Communication, Verbal Communication, Non-verbal Communication, Influencing Skills, Health Sector Knowledge, Te Tiriti o Waitangi Application

Industry

Government Administration

Description

* Identify and address unwarranted variation in treatment services * Engage with health providers to lift quality, strengthen assurance, and improve performance * Join a values‑led organisation making a real difference for Kiwis We have multiple roles available across ACC locations: Whangārei, Christchurch, Dunedin, Auckland and Wellington. About us | Mō mātou ACC is a trusted and high‑performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do at here [https://www.acc.co.nz/]. About the role | Mō te tūranga mahi The Performance Monitoring Advisor plays a critical role in supporting the delivery of high‑quality treatment and rehabilitation services across Aotearoa New Zealand. By analysing invoicing and performance data, you will identify potential unwarranted variation and work directly with providers and suppliers to understand causes, resolve issues early, and support improved professional practice. Your work helps ensure ACC achieves value for money while delivering positive outcomes for clients. We’re looking for Performance Monitoring Advisors who enjoys making sense of data and turning it into practical action. In this role, you’ll engage with internal and external stakeholders to spot issues early, work collaboratively to resolve them, and support improvements in how services are delivered. Your work will help strengthen assurance, lift quality, and ensure injured New Zealanders receive consistent, high‑quality care. The starting salary range for this role is $90,039 - $100,043 and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like 0% employee contribution, optional life and income protection insurance, and flexibility to change to a locked plan at any time. About you | Mōu You will bring: * Strong analytical skills with experience reviewing and interpreting performance or invoicing data * Experience working within, or closely with, the health sector * An Allied Health background would be advantageous * Confidence managing sensitive conversations and diffusing high‑tension situations * Ability to influence stakeholders where there is no direct line of authority * Excellent written, verbal and non‑verbal communication skills * Demonstrated understanding and application of Te Tiriti o Waitangi * You must hold New Zealand work rights at the time of application. Working at ACC | Mō ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that: * Employee networks to support our colleagues from diverse backgrounds. * The option to explore flexible working that suits your needs and ours. How to apply | Me pēhea te tuku tono Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role. Applications will run through to Tuesday 19th May 2026 11:59pm, however if an ideal candidate is found we may progress screening and interviewing sooner. Applications can only be accepted through the ACC Career Website. For accessibility support or pātai (questions), email HRHelp@acc.co.nz.

Responsibilities

The role involves analyzing invoicing and performance data to identify unwarranted variation in treatment services. The advisor works with providers to resolve issues, lift quality, and ensure value for money in healthcare delivery.