Periodontal Treatment Coordinator at Bright Direction Dental LLC

Elmhurst, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

26.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dental terminology, Patient scheduling, Insurance verification, Claims processing, Customer service, Front desk operations, Treatment coordination, Data entry, Multitasking, Communication, Interpersonal skills, Organizational skills, Financial collections, Dental software proficiency

Industry

Hospitals and Health Care

Description

Periodontal Treatment Coordinator (FT) Elmhurst, IL Elmhurst Dental is seeking an experienced, compassionate Treatment Coordinator to join our exceptional team of dental professionals. This role is ideal for someone who thrives in a patient-focused environment, excels at organization, and enjoys being the welcoming face of a busy dental practice. As the first point of contact for our patients, the Treatment Coordinator plays a vital role in creating a warm, professional, and seamless experience from check-in to check-out. Periodontal experience is strongly preferred. The Treatment Coordinator oversees and supports front desk operations while assisting other areas of the practice as needed. This position is essential to delivering outstanding customer service, maintaining efficient workflows, and supporting treatment coordination—particularly during our Periodontist’s 2.5 days per week in the office. Elmhurst Dental: 333 W 1st St, Elmhurst, IL 60126 Schedule: * Monday 6:00 AM - 2:30 PM * Tuesday: 6:30 AM - 2:30 PM * Thursday: 6:30 AM - 2:30 PM * Friday: 6:30 AM - 2:30 PM * E/O Saturday: 7:30 AM - 1:00 PM Compensation: * $24 - $26 per hour based on experience Requirements * Patient Experience & Interaction: * Greet patients and visitors with a friendly, professional and welcoming demeanor. * Ensure the reception area is clean, comfortable and inviting. * Check patients in and out efficiently and accurately. * Answer incoming calls, address inquiries, and route calls as appropriate. * Appointment & Treatment Coordination: * Schedule and manage appointments based on provider availability. * Send appointment reminders and manage cancellations or rescheduling. * Ensure re-care appointments are scheduled. * Follow up with patients regarding unscheduled treatment plans. * Support treatment coordination during Periodontist clinic days. * Administrative & Financial Duties: * Maintain accurate and up-to-date patient records. * Verify patient demographics and insurance information. * Process insurance claims and payments. * Collect and record payments for services rendered. * Oversee and participate in collections of aged receivables. * Team Coordination & Problem Resolution: * Coordinate with dental assistants, hygienists, and providers to ensure seamless patient care. * Address patient concerns related to scheduling, billing, or services with professionalism and empathy. * Collaborate with the clinical team to resolve patient issues effectively. Qualifications: * Proven experience in a front desk or administrative role, preferably in a dental office. * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Knowledge of dental terminology, procedures, and insurance processes. * Proficient in using dental office software and general office applications. * High school diploma or equivalent Benefits: * Full-time employees (30+ hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. * Full-time employees are eligible for paid time off and holiday pay. * Part-time employees working 16+ hours per week are eligible for paid time off. * All employees may participate in our 401(k) retirement savings plan, which includes a company match. Physical Requirements: * Ability to lift up to 15-30 pounds occasionally Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.

Responsibilities

The Treatment Coordinator manages front desk operations, including patient check-in, scheduling, and insurance processing. They also support the clinical team by coordinating treatment plans and ensuring a seamless patient experience.