Person In Charge (PIC) at Albertsons Companies

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Store Operations, Shift Leadership, Customer Service, Cash Handling, Asset Protection, Loss Prevention, Safety Compliance, Associate Oversight, Decision Making, Conflict Resolution, Keyholding, Operational Continuity

Industry

Retail

Description

Position Summary The Person in Charge (PIC) is a designated keyholder responsible for leading store operations during assigned shifts when the Store Director and/or Assistant Store Director are not present. The PIC ensures operational continuity, customer service standards, and policy compliance while providing direction and support to associates on the sales floor. This role serves as the on‑site decision maker for routine operational matters but does not replace store leadership or carry full management authority. Key Responsibilities Store Operations & Shift Leadership * Serve as Manager on Duty during assigned shifts * Open and/or close the store following established procedures * Ensure the store is staffed, organized, safe, and customer‑ready * Monitor store conditions including cleanliness, safety, equipment, and security * Address operational issues and escalate concerns appropriately Associate Oversight & Support * Provide direction and task assignment to associates during the shift * Answer associate questions related to procedures, schedules, and basic operations * Ensure breaks, attendance, and dress code standards are followed * Model professional behavior and reinforce company expectations * Communicate key information between associates and store leadership Customer Service * Act as the point of contact for customer concerns when leadership is unavailable * Resolve routine customer service issues professionally and promptly * Escalate significant customer incidents according to policy * Maintain a visible leadership presence on the sales floor Cash Handling & Asset Protection * Support front‑end operations and cash handling procedures * Respond to register issues or discrepancies following company guidelines * Ensure secure handling of keys, codes, and sensitive materials * Reinforce loss prevention and asset protection practices Safety & Compliance * Enforce safety policies and safe work practices * Respond to incidents or emergencies and notify store leadership as required * Complete or assist with required documentation and reporting * Ensure compliance with company procedures during the shift Scope of Authority * Acts as the on‑site leader during assigned shifts * May open and close the store * May direct associates and assign tasks * Does not independently conduct corrective action, performance evaluations, or terminations * Escalates HR, payroll, and associate relations issues to Store Director or ASD Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

The PIC serves as the Manager on Duty, overseeing store operations, staffing, and safety during assigned shifts. They are responsible for leading associates, resolving customer issues, and ensuring policy compliance when senior leadership is absent.