OVERVIEW

We are seeking a highly organised and energetic Personal Assistant/Manager to be the first point of contact for our clients and support the smooth running of our aesthetics and wellness clinic. This role combines reception duties, appointment coordination, and administrative support with social media and marketing tasks. The ideal candidate will be professional, proactive, and able to manage multiple responsibilities while creating a warm and welcoming atmosphere for clients. We would want someone to ideally start as soon as possible.

QUALIFICATIONS

• Previous experience in reception, administration, or personal assistant roles is preferred, ideally in a beauty, aesthetics, or hospitality environment.
• Strong organisational skills with the ability to multitask and prioritise effectively.
• Confident in handling bookings, scheduling, and client communications.
• Familiarity with social media platforms (Instagram, Facebook, TikTok) and content posting.
• Excellent verbal and written communication skills.
• Proficiency with basic computer programs (Word, Excel, booking systems).
• Friendly, professional manner with a focus on delivering outstanding customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
  Job Type: Full-time
  Pay: From £21,000.00 per year

Benefits:

• Employee discount

Work Location: In perso

• Greet and welcome clients, ensuring a professional and friendly first impression.
• Manage the clinic’s reception area, maintaining a clean, organised, and inviting space.
• Schedule and confirm appointments using the clinic’s booking system.
• Handle phone calls, emails, and messages, responding promptly to client inquiries.
• Assist managing the clinic with daily operations, including administrative tasks, filing, record-keeping, and stocking.
• Coordinate social media content creation and posting to promote services, special offers, and events.
• Keep track of client feedback and service reviews to maintain high customer satisfaction.
• Liaise with suppliers, arrange orders, and ensure treatment rooms are stocked with necessary products.
• Support in organising staff schedules, meetings, and promotional activities.
• Uphold confidentiality and professionalism at all times.