Personal Assistant to General Manager at InterContinental Chiang Mai The Ma at IHG Career

Chiang Mai City Municipality, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Discretion, Confidentiality, Organization, Time Management, Communication Skills, Professionalism, Attention To Detail, Adaptability, Coordination, Interpersonal Skills, Travel Itinerary Management, Expense Reporting, Meeting Management, Drafting Correspondence, Stakeholder Relations

Industry

Hospitality

Description

KEY RESPONSIBILITIES EXECUTIVE & PERSONAL SUPPORT * Manage the General Manager’s calendar, appointments, and daily schedule with accuracy and efficiency. * Coordinate meetings, prepare agendas, and record minutes with clear follow-up actions. * Handle confidential correspondence, emails, and documentation on behalf of the General Manager. * Arrange travel itineraries, accommodation, visas, and expense reports. * Provide personal assistance to the General Manager as required, ensuring discretion at all times. COMMUNICATION & COORDINATION * Act as the primary point of contact for internal and external communications directed to the General Manager. * Liaise with IHG Corporate, Regional Office, and Hotel Ownership on behalf of the General Manager. * Coordinate with Department Heads to ensure timely follow-up on key projects and initiatives. * Draft professional correspondence, reports, and presentations in English and Thai. MEETING & PROJECT MANAGEMENT * Organize Executive Committee meetings, leadership briefings, and special sessions. * Track action plans and ensure timely completion across departments. * Support preparation of business reports, presentations, and owner updates. * Assist in coordinating strategic projects and hotel initiatives. GUEST & STAKEHOLDER RELATIONS * Welcome and assist VVIP guests, owners, and corporate visitors. * Support coordination of official visits, inspections, and high-profile events. * Ensure all interactions reflect the InterContinental brand’s professionalism and luxury service standards. OFFICE ADMINISTRATION * Maintain organized filing systems and documentation for the Executive Office. * Ensure smooth day-to-day office operations and professional presentation. * Coordinate office supplies and administrative requirements. -------------------------------------------------------------------------------- KEY COMPETENCIES * Discretion & Confidentiality: Handles sensitive information with professionalism and integrity * Organization & Time Management: Strong ability to prioritize and multitask * Communication Skills: Excellent written and verbal communication in Thai and English * Professionalism: Polished demeanor suitable for executive-level interaction * Attention to Detail: High level of accuracy in documentation and coordination * Adaptability: Able to work in a fast-paced and dynamic environment -------------------------------------------------------------------------------- QUALIFICATIONS & EXPERIENCE * Bachelor’s degree in Business Administration, Hospitality, or related field * Minimum 3–5 years of experience in executive or personal assistant role, preferably in hospitality or corporate environment * Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) * Excellent command of English and Thai (written and spoken) * Strong interpersonal and coordination skills

Responsibilities

This role involves providing high-level executive and personal support to the General Manager, including managing complex schedules, handling confidential correspondence, and coordinating all internal and external communications directed to the executive office. Key duties also include organizing executive meetings, tracking project action plans, and ensuring seamless office administration.