Personal Banker at Arbor Financial Credit Union

Wyoming, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

19.0

Posted On

11 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Financial solutions, Account management, Loan processing, Digital banking, Community outreach, Communication, Attention to detail, Organizational skills, Problem-solving, Microsoft 365, Computer operation, Clerical tasks, Branch operations, Financial products knowledge

Industry

Banking

Description

Description Personal Banker Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off 401(k) with 6% match and 4% profit-sharing contribution Loan and mortgage discounts + higher rates for savings products Employee Assistance Program to prioritize your wellbeing Schedules that work around student classes Incentive bonus based on performance of the organization Starting Wage: $19.00/ hour, based on experience Location: Wyoming, MI About The Role As a part-time Personal Banker, you’ll serve as a trusted advisor, delivering friendly, expert service and tailored financial solutions to help our members grow their financial wellbeing. You’ll support a range of member banking needs—including account management, loans, and digital banking—in a collaborative, professional setting. Your efforts in community outreach will strengthen Arbor’s presence and drive organizational growth. Where You’re Headed Start your journey at Arbor as a Personal Banker and grow right where you are – Personal Banker II growth track promotions possible (with a pay increase). Personal Bankers often grow into Assistant Branch Managers and then onward to other leadership roles. The experience you’ll gain also transfers well to roles in our lending or back-office teams. What You’ll Do Build strong relationships with members to understand their financial needs and recommend appropriate products/services. Open and maintain various account types and assist members with transactions, loan applications, and account inquiries, debit card replacements, online banking, and direct deposit letters Engage in proactive outreach to strengthen Arbor’s community presence and support organizational growth. Educate and support members in using digital banking tools and services. Resolve account issues and debit card disputes efficiently. Support branch operations through clerical tasks, balancing duties, and audit participation. Is This You? High School Diploma or equivalent 1 – 2 years’ experience in banking/financial services Strong communication/interpersonal, attention to detail, organizational, and problem-solving skills Proficiency with Microsoft 365 and basic computer operation Professionalism in conduct, communication, and appearance Ability to work collaboratively in a fast-paced environment with frequently changing priorities based on member needs Ability to be bonded Preferred But Not Required: Proficiency with Fiserv DNA; Associate or Bachelor’s degree (business, finance, or related); Experience with lending; Financial products/services knowledge Hours: Hours: Flexible schedule 24-28 hours per week, with one Saturday off each month Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.

Responsibilities

You will serve as a trusted advisor to members, providing tailored financial solutions and managing account transactions. Additionally, you will engage in community outreach to strengthen the organization's presence and support branch operations.