Personal Banker I - Multi-Location - Grove Hill at First US Bank

Grove Hill, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Sep, 26

Salary

0.0

Posted On

24 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Financial Transactions, Account Opening, Digital Banking Expertise, Cash Handling, Compliance, Communication Skills, Mathematical Skills, Attention To Detail, Interpersonal Skills, Teamwork, Bank Software Proficiency

Industry

Banking

Description

Job Summary: Provides Personal Banker and/or Teller staffing support within a defined group of First US Bank retail banking centers, which requires the ability to work at multiple locations in the designated region. This position is based in Grove Hill, and will travel as needed to Butler, Gilbertown, Jackson, and Thomasville. Mileage reimbursement is provided in addition to regular compensation. Responsible for providing exceptional service to First US Bank customers while opening new consumer deposit accounts and efficiently handling various types of financial transactions. Performs additional duties as assigned. Primary Responsibilities / Job Duties: * Establish a strong banking relationship with individual customers by building rapport and providing high quality personalized service. * Maintain a thorough knowledge of all First US Bank offerings to effectively assist customers in their selection of products, services, and digital solutions that fit their financial needs. * Actively demonstrate digital expertise by using First US Bank’s digital platforms and educating clients about online banking, bill pay, mobile banking app, ATM/ITMs, and online chat features. * Open personal deposit accounts, including checking, savings, money market, and certificate of deposit. * Handle customer inquiries and account maintenance requests. * Assist customers in accessing safe deposit boxes. * Process customer transactions, including deposits, withdrawals, official checks, account transfers, loan payments, check and debit card orders, stop payments, and other types of requests. * Perform daily branch operation tasks, including balancing cash drawer, vault, and ATM/ITMs, processing night deposits, ordering currency and coin shipments, completing currency transaction reports, scanning documentation, and other types of activities. * Adhere to established policies and procedures; Maintain security and confidentiality of customer information; Demonstrate sound judgment within established limits. * Participate in and complete all required compliance training, including BSA/AML, as well as other internal and external training programs. * Participates in training new teammates as needed. * Perform additional duties as assigned. Position Requirements: * High school diploma or equivalent required * Bachelor’s degree preferred * At least two years of prior financial institution experience required, including processing teller transactions and opening new deposit accounts * Strong mathematical skills; ability to accurately balance transactions * Ability to operate bank software programs and standard office equipment; proficient typing skills * Ability to maintain focus and attention to detail * Effective communication skills, both written and oral * Friendly and courteous demeanor; interpersonal skills necessary to professionally interact with customers and coworkers * Ability to work cooperatively in a team environment * Must have valid driver’s license and reliable transportation; must be able to drive to defined retail banking center locations as needed to support staffing needs. Working Environment / Physical Demands: Work is performed in a professional office environment and requires the ability to operate standard office equipment and keyboards. Prolonged periods sitting at a desk and working on a computer. May require the ability to lift files, bend, reach, walk or maneuver around the bank. Must be able to lift up to 15 pounds at times. Disclaimer: This position description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job; it is intended to be an accurate reflection of those principal job elements essential to the job. Federal Contractor – Equal Opportunity Employer M/F/Disabled/Vets

Responsibilities

Provides personal banking and teller support across multiple retail locations, focusing on opening consumer deposit accounts and processing financial transactions. Responsible for building customer relationships and educating clients on digital banking solutions.