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Personal Banker-Inbound-Branch Banking-Service at Kotak Mahindra Bank
Mapusa, Goa, India -
Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cash handling, Non-cash transaction handling, Customer service excellence, Communication skills, Attention to detail, Accuracy, Responsibility, Integrity, Banking product knowledge, Operational efficiency, Cross-selling, Query resolution

Industry

Banking

Description
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing Provide general banking information and resolve customer queries promptly Maintain high standards of speed and accuracy in all transactional processes Identify and promote cross-selling opportunities for other banking products and services Ensure a positive and professional customer experience to foster loyalty and referralsCash and Non-Cash Transaction Handling, Customer Service Excellence, Communication Skills, Attention to Detail & Accuracy, Responsibility & Integrity, Banking Product & Service Knowledge, Operational Efficiency
Responsibilities
The Personal Banker is responsible for managing daily cash and non-cash transactions while providing high-quality customer service. They must also identify cross-selling opportunities and ensure operational accuracy in all banking processes.