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Personal Banker-Inbound-Branch Banking-Service at Kotak Mahindra Bank

, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Non-Cash Transactions, Customer Service, Communication Skills, Detail Orientation, Cross-Selling, Operational Accuracy, Problem Resolution

Industry

Banking

Description

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing Provide general banking information and resolve customer queries promptly Maintain high standards of speed and accuracy in all transactional processes Identify and promote cross-selling opportunities for other banking products and services Ensure a positive and professional customer experience to foster loyalty and referrals

Responsibilities

The Personal Banker will manage daily cash and non-cash transactions with efficiency and accuracy while ensuring a high-quality customer experience. This includes addressing customer needs, providing banking information, and resolving queries promptly.