Personal Banker - Part-Time at TRUSTBANK

Wheaton, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

29.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Development, New Accounts Services, Cross-Selling, Exceptional Customer Service, Community Networking, Internal Support, Compliance Guidelines, Teller Functions, Deposit Operations Support, Problem Solving, Cash Handling, Financial Concept Articulation, Mortgage Knowledge, Lending Products Knowledge, Wealth Management Services

Industry

Financial Services

Description

Description TrustBank is seeking an enthusiastic and entrepreneurial team member for the new TrustBank in Wheaton, IL as we enter our third year of growth. We are a team with persuasive communication abilities, a positive and creative mindset, and intrinsic motivation that contributes passionately while embracing TrustBank’s vision, mission and core values. TrustBank was founded in 1912, and we have been “Growing Prosperity Together” ever since. Join a growing team of professionals and find a rewarding career at TrustBank. JOB TITLE: PERSONAL BANKER DEPARTMENT: WHEATON REPORTS TO: ASSISTANT VP- WHEATON MARKET FLSA STATUS: NON-EXEMPT TYPE OF POSITION: PART-TIME JOB SUMMARY Provide a high-touch approach to developing customer relationships. Offer a full range of banking services for individual customers and commercial clients as well as providing general internal support. The position is responsible for greeting customers, providing new accounts services, and cross-selling bank products and services. Address more complex customer needs with ease and confidence. Communicate effectively with current and prospective customers, providing exceptional customer service at all times. Project a professional image for TrustBank that encourages your network and the DuPage community to choose TrustBank. DUTIES AND RESPONSIBILITIES Provide Excellent Customer Service o Ensure that customers receive prompt and courteous service. o Opening new accounts and cross-sell products to customers to meet their needs. o Assist customers in meeting all account related needs. o Represent TrustBank at community functions and in your network to generate new relationships. Work with the team for friendly, efficient and accurate operation of the bank. o Answer phone inquiries. o Provide support to relationship officers. o Remain flexible to scheduling needs during all Wheaton location business hours. (M-F 8 AM - 6 PM) o Open and close bank when needed. o Assist with monthly reports. o Stay within compliance guidelines when opening and closing all accounts. o Attend bank meetings and educational seminars as required. o Teller functions as needed (approximately 5% of the role) o Support ancillary deposit operations across the bank at-large as assigned. o Perform other duties as assigned. WORKING CONDITIONS The position is a part-time position, working four days a week and 20 - 25 hours per week. Work schedule may vary to support the mid-morning to mid-afternoon operating hours of the bank Monday – Friday. However, there may be times when the operating needs may require branch opening or closing support. The position may include occasional attendance at banking functions and networking events outside of regular business hours. Interacting with customers and prospects. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. TRUSTBANK CORE VALUES Embrace and promote the TrustBank Culture and Core Values in all aspects of your duties. COMPENSATION AND BENEFITS Compensation for this position is $24.00 - $29.00/hour and detail any bonus or incentives. TrustBank provides a generous benefits offering and details may be found on our bank’s website: https://trustbank.net/company/career-opportunities DISCLOSURES TrustBank recognizes that people are our bank’s strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Equal Opportunity Employer/Disability/Veterans Updated February 12, 2026 Requirements EDUCATION and/or EXPERIENCE Must have high school education and be able to master on-the-job training requirements. Associates degree or higher is a plus. A minimum of two years banking experience is required. Banking certifications are ideal but not necessary. REQUIRED SKILLS AND ABILITIES Experience in customer sales, relationship management, and cross selling skills are desired. Must be proactive, able to develop product and compliance knowledge, have problem solving skills, and work collaboratively. The ability to perform detailed work with accuracy and cash handling skills are essential. Must have the ability to articulate financial concepts to customers and answer questions they may have. High level knowledge of mortgage and lending products and services and wealth management services offered by the bank. TECHNICAL SKILLS Ability to use computer for data entry, word processing, MSOffice, and may be assigned Excel spreadsheet work. Knowledge and ability to learn the bank’s data processing system. Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment.

Responsibilities

The Personal Banker is responsible for developing customer relationships through a high-touch approach, offering a full range of banking services to individual and commercial clients, and handling new account openings and cross-selling bank products. This role requires addressing complex customer needs confidently while ensuring exceptional customer service and projecting a professional image for TrustBank.