Personal Banker - Romulus at Public Service Credit Union

Romulus, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Building, Account Inquiries, Product Knowledge, Consultative Sales, Cross-Selling, Consumer Account Processing, Commercial Account Processing, Loan Application Processing, Credit Card Application Processing, Funds Distribution, Debit Card Ordering, Online Banking Setup, E-Statement Registration, Interpersonal Skills, Communication Skills, Professional Image

Industry

Banking

Description

Description Public Service Credit Union is seeking a Relationship Specialist (Personal Banker) for our Romulus branch. The Relationship Specialist is responsible for successfully building and maintaining long-term relationships with members and able to handle inquiries regarding accounts, effectively and efficiently, to ensure maximum member satisfaction. The Relationship Specialist must display a high level of knowledge of PSCU products, expand PSCU wallet share, and have a positive attitude. Through a needs based/consultative sales approach, the Relationship Specialist will determine and recommend products that best fit the member’s needs, resulting in cross-selling effectiveness. Job Responsibilities Advise members on banking services for their needs. Process and open consumer and commercial accounts, loan applications, and credit card applications. Handle Electronic Loan payments and payroll/funds distributions. Debit card orders, online banking, and e-statement registration. Collaborate with branch to ensure leads are provided and focus on goals to maximize branch growth. Actively build and maintain relationships with members through communication. Accurate and timely completion of new accounts, loan packets, and any other member-related documents. Requirements 18 years or older High school diploma or GED 1-year related sales experience or financial institution experience Basic computer, math, and clerical skills Strong interpersonal and communication skills Projects a professional image at every point of contact Basic knowledge of PSCU products and services What we offer Competitive wages Career growth / Robust training program Work life balance Top quality health insurance (Full Time) Paid Time Off (accrued and available for use immediately) Paid holidays Banking hours / Closed on Sunday’s Tuition Reimbursement Employer Provided Retirement Benefits 401(K) Plan Dental & Vision Insurance (Full Time) Short & Long-Term Disability (Full Time) Life Insurance (Full Time) Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you’ll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey! To apply, please complete the online application and submit an up-to-date resume.

Responsibilities

The Relationship Specialist is responsible for building and maintaining long-term member relationships while efficiently handling account inquiries to ensure maximum member satisfaction. This role involves using a needs-based sales approach to recommend suitable products, resulting in effective cross-selling and branch growth.