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Personal Banker at State Savings Bank
Traverse City, Michigan, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Account Opening, Internet Banking Support, IRA Administration, Certificate of Deposit Management, Record Maintenance, ATM Servicing, Interpersonal Communication, Problem Solving, Data Processing

Industry

Banking

Description
Description Tasks · Perform all functions of CSR and Sr. CSR. · Deal with customers or potential customers by telephone, electronically or in person. · Respond promptly to customer inquiries. · Provide information on all products offered by the Bank or refer to proper person to handle request. · Set up new customers in system. Basic account opening. · Assist customers with internet banking. · Assist customers with safety deposit boxes and maintain records for boxes. · Assist customers with IRA’s and file reports as needed. · Assist customers with Certificates of deposit. · Maintain customer records and files. · Complete daily reports. · Answer phones, filing, maintaining supplies. · Follow all Bank policies and procedures. · Maintain professional, business-like appearance. · Respond to ATM service calls under dual control. · Perform other tasks requested by supervisor related to the Bank and its function. Work Activities · Communicating with Supervisors, Peers, or Subordinates · Establishing and Maintaining Interpersonal Relationships · Communicating with Persons Outside Organization · Processing Information · Answer telephones to direct calls or provide information. · Discuss goods or services information with customers. · Greet customers, patrons, or visitors. · Operate computers or computerized equipment. · Respond to customer problems or complaints.
Responsibilities
The Personal Banker manages customer relationships by handling inquiries, opening accounts, and providing information on bank products. They are also responsible for administrative tasks, maintaining customer records, and servicing ATMs under dual control.