Personal Banking Officer at Ocean Bank

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Relationship management, Account maintenance, Loan processing, Credit analysis, Fraud detection, Customer dispute resolution, KYC, BSA/AML compliance, Wire transfers, MS Office, Communication skills, Interpersonal skills, Organizational skills, Sales, Retail banking

Industry

Banking

Description

Overview The Personal Banking Officer (Coral Way Branch) is responsible for delivering personalized service and support across all aspects of customer engagement, relationship management, and account maintenance within the branch. Responsibilities This role assists in managing client relationships and supports a variety of banking functions, including customer transactions, loan processing, credit analysis, overdraft and returned item handling, and general administrative tasks. The Personal Banking Officer must ensure full compliance with all applicable Customer Identification Program (CIP) and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) regulatory requirements. Qualifications Education/Experience: Requirements Associate’s degree in Business (Finance or Accounting). 4+ years of banking experience required, directly related to servicing customers in retail banking branch operations. Combination of education and experience will be considered. Skills & Competencies Ability to understand and implement job related policies and procedures. Knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments) and of banking products to cross-sell. Ability to handle financial transactions, fraud detection, and customer dispute resolution. Experience working in a team (sales and service), and high-quality service advocacy. Knowledge of the completion of KYC. Comprehension of banking laws and applicable compliance regulations. Must possess excellent verbal and written communication skills, interpersonal and organizational skills. Proficiency in MS Office Software, (Excel, Word, Outlook, Power Point, and Teams). Preferences Bachelor’s Degree in Business Administration (Business, Finance preferred) with two (2) years of banking experience, directly related to servicing customers in retail banking branch operations. Licenses/Certifications None Job Posting Locations In this role you can work onsite from Miami, Florida, United States

Responsibilities

The Personal Banking Officer manages client relationships and supports various banking functions including transactions, loan processing, and credit analysis. They are also responsible for ensuring full compliance with regulatory requirements such as CIP and BSA/AML.