Personal Financial Services Intern at Manulife

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Support, Operational Workflows, Information Organization, Tracking, Maintaining Information, Documentation Preparation, Internal Communications, Internal Inquiries Response, Team Initiatives, Special Projects, Cross-functional Collaboration, Service Delivery Support, Department Procedures, Data Standards, Confidentiality Guidelines, Microsoft Office

Industry

Insurance

Description

The Personal Financial Services (PFS) intern provides broad exposure to business processes, client support activities, and operational workflows that support personal financial products and services. Reporting to the Manager, New Business Support, the intern will work closely with members of the PFS organization and supporting teams, contributing to daily activities while developing professional skills in a collaborative environment. This internship is designed to be flexible and learning‑focused. Responsibilities may evolve over time based on business needs and learning objectives. What You’ll Do Support daily activities within the Personal Financial Services organization Assist with organizing, tracking, and maintaining information across systems and reports Help prepare documentation, trackers, and internal communications Respond to routine internal inquiries in a timely and professional manner Participate in team initiatives and special projects supporting PFS objectives Collaborate with cross‑functional partners to support effective service delivery Follow department procedures, data standards, and confidentiality guidelines Build an understanding of how financial services teams support clients and business partners What You’ll Learn Exposure to Personal Financial Services operations within a financial services environment How internal teams collaborate to support financial products and client needs Professional communication, organization, and time‑management skills Foundational understanding of business workflows and process execution Required Qualifications Currently pursuing or recently completed a bachelor’s degree (business, finance, economics, or related field preferred) Strong written and verbal communication skills Comfortable working with Microsoft Office tools, including Excel and Outlook Detail‑oriented, organized, and eager to learn Ability to manage multiple priorities in a fast‑paced, professional environment Preferred Qualities Interest in financial services or business operations Team‑oriented with a positive, flexible attitude Strong analytical and problem‑solving mindset Curiosity and willingness to learn new concepts and processes Passion for delivering high‑quality work and supporting team goals Internship Experience Supportive team environment with ongoing guidance and mentorship Exposure to real business operations within Personal Financial Services Opportunities to develop professional skills that complement academic learning Meaningful work that contributes to team and organizational objectives About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement Hybrid Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.) We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.

Responsibilities

The intern will support daily activities within the Personal Financial Services organization, assisting with organizing, tracking, and maintaining information across systems and reports. Responsibilities also include preparing documentation, responding to routine internal inquiries, and participating in team initiatives and special projects.