Personal Injury Case Manager - ZR_29615_JOB at BruntWork

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personal Injury Experience, Attention To Detail, Organizational Skills, Written Communication, Verbal Communication, Discretion, Case Management, Client Communication, Medical Oversight, Documentation, Administrative Support

Industry

Staffing and Recruiting

Description

This is a remote position. Work Schedule: Monday - Friday 8:30AM - 5:00PM with a 30-min Paid Break About the Role We are seeking a detail-oriented and proactive assistant with personal injury experience to join our team. This role supports the legal team in setting up new personal injury cases, ensuring timely and accurate communication, and maintaining up-to-date records within our legal software system. Key Responsibilities Case Management Assist with onboarding and setting up new personal injury cases Manage a designated caseload of PI pre-litigation cases Input, update, and maintain case information within the legal case management software Client Communication & Support Communicate professionally and promptly with clients, medical providers, insurance companies, and other stakeholders Provide clients with case updates, explain medical treatment options, and guide them through the claims process Assist clients in navigating medical providers, scheduling appointments, and understanding procedures Medical & Treatment Oversight Review and analyze medical records to determine case value and appropriate treatment Manage and coordinate clients’ medical care, including surgery, injections, infusions, and other treatments Documentation & Reporting Organize, manage, and track case documents and records Draft and send initial correspondence to clients, insurance companies, and medical providers Prepare complete and accurate files for submission to the demands department Administrative Support Support attorneys and case managers with administrative and case-related tasks as needed Ensure all sensitive information is handled with discretion and professionalism Requirements Requirements Requirements Experienced working with a U.S.-based personal injury company Strong attention to detail and organizational skills Good written and verbal communication skills Ability to handle sensitive information with discretion and professionalism

Responsibilities

The Personal Injury Case Manager will assist in onboarding and managing personal injury cases, ensuring accurate communication and record-keeping. They will also coordinate clients' medical care and provide support throughout the claims process.