Type: Full-time/Part-time, Permanent
Location: Bolton, BL7 9RW (Hybrid working available after successful probation, subject to application)
Hours: 35 hours per week (Part-time hours available)
Hours of work: Monday-Friday 9am to 5pm (Flexible working patterns available).
Salary: From £24,150.00 dependent on experience.
We are a reputable general insurance business, authorised and regulated by the Financial Conduct Authority. We are currently seeking an experienced Personal Injury Claims Handler to join us on a full-time or part-time, permanent basis at our busy office located just on the outskirts of Bolton.
If you are an experienced Personal Injury and Motor Claims Handler looking for a new challenge with a forward-thinking company that fully supports career progression and rewards achievement, this could be exactly what you’re looking for!

ATTRIBUTES AND SKILLS:

• Excellent customer service and computer skills are essential.
• Must be an active listener, able to build relationships effectively.
• Display great attention to detail in all tasks.
• Applicants must have a minimum of 2 years’ motor claims experience for the higher end of the salary range.
• CII Certificate or the willingness to work towards this certification (supported by the company).
• Passes at Grade C or above, in English and Maths or equivalent.

• The role will involve all aspects of Personal Injury claims.
• Effectively prioritise own claims portfolio and team responsibilities
• Liaise with different departments to establish liability, including your own investigations
• To handle complex files such as Liability and High Value cases
• Liaise with Solicitors, Insurers and accident management companies
• Identify and refer fraudulent activity
• Deliver a consistently outstanding level of service to all parties involved