Personal Injury Coordinator at Advanced Pain Care

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

25.0

Posted On

20 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Time Management, Communication, Record Keeping, Scheduling, Problem Solving, Confidentiality, Self-Motivation, Multi-tasking, Legal Document Drafting

Industry

Medical Practices

Description

Description Job Purpose: The Personal Injury Coordinator will assist the Director in overseeing the day-to-day functions of the personal injury treatment process. DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: · Serves as the primary point of contact for patients and clients throughout the personal injury claims process. · Collects and organizes all necessary documentation related to patients’ cases · Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims · Schedules appointments and follow-up meetings with patients and legal team. · Maintains accurate and up-to-date records of all patient interactions and case details · Assists with drafting legal documents and correspondence as needed. · Process and document scheduling requests from law firms, referring physicians, or self-referrals. · Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile. · Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request. · Manage and update various reports for optimal tracking of pending authorizations. · Properly manage records, upload them into the appropriate account and patient’s chart. Requirements SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC.: Bachelor’s degree in a related field or equivalent work experience required 2 or more years of work experience in a legal support role, preferably personal injury law Bilingual highly preferred Strong organizational and time management skills Excellent written and verbal communication skills Ability to work independently and as part of a team Proficient in MS Word, Excel, PowerPoint and Outlook Must be able to multi-task in a fast-paced environment and meet deadlines Must possess good problem-solving skills Knowledge of personal injury cases and treatment processes WORKING CONDITIONS: Environmental Conditions: Medical Office environment Physical Conditions: · Must be able to work as scheduled – typically from 8:00 – 5:00 M-F · Must be able to sit and/or stand for prolonged periods of time · Must be able to bend, stoop and stretch · Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc. KNOWLEDGE AND SKILLS: · Must be highly self-motivated · Ability to communicate effectively and comfortably with e-mail, text and phone. Must include written and verbal skills · Effectively manages day by organizing and prioritizing · Protects patient information and maintains confidentiality

Responsibilities

The Personal Injury Coordinator primarily serves as the main contact for clients throughout the personal injury claims process, managing documentation, communication with external parties like insurance carriers and providers, and scheduling appointments. This role also involves assisting with drafting legal documents and managing incoming correspondence and records uploads.