Personal Injury Scheduler (Onsite – Houston, TX) at Texas Regional Physicians

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Scheduling, Personal Injury, Letter Of Protection (LOP), Pain Management Terminology, Orthopedic Terminology, Documentation Accuracy, Microsoft Office, EMR Systems, HIPAA Guidelines, Customer Service, Appointment Confirmation, Case Management, Coordination, Bilingual (English/Spanish)

Industry

Hospitals and Health Care

Description

Description About Texas Regional Physicians Texas Regional Physicians (TRP) is a patient-focused, state-of-the-art medical practice providing comprehensive care across multiple specialties, including pain management, orthopedics, and regenerative medicine. Our integrated model allows patients to receive coordinated treatment plans in one streamlined setting—eliminating unnecessary office visits while improving outcomes. We specialize in treating patients involved in motor vehicle accidents and personal injury cases, working closely with attorneys and referring providers to ensure seamless care delivery. Position Summary The Personal Injury Scheduler is responsible for coordinating medical appointments for patients involved in active personal injury claims. This position serves as a key point of contact for attorneys, case managers, and referring providers, ensuring proper documentation is received and appointments are scheduled accurately and efficiently. This is an onsite role based in Houston, TX. Key Responsibilities Schedule consultations, diagnostic imaging, procedures, and follow-up visits for personal injury patients Coordinate directly with attorneys, case managers, and referring provider offices Verify Letters of Protection (LOPs), referrals, and required documentation prior to scheduling Confirm jurisdiction, accident details, and case information are accurately documented Conduct daily appointment confirmations (on-site and off-site services) Enter detailed scheduling notes, special instructions, and pre/post-operative instructions Receive and screen inbound calls from attorneys and provider offices Prepare and route medical records requests in accordance with HIPAA guidelines Maintain accurate tracking logs and procedure reports Provide professional, high-level customer service to internal and external stakeholders Perform additional administrative duties as assigned Requirements Qualifications High School Diploma required; Associate Degree preferred 2–3 years of medical scheduling experience required Personal Injury and Letter of Protection (LOP) experience strongly preferred Knowledge of pain management and orthopedic terminology preferred Strong attention to detail and documentation accuracy Proficient in Microsoft Office, EMR systems, and email communication Ability to manage high-volume scheduling in a fast-paced environment Bilingual (English/Spanish) preferred Professional, dependable, and team-oriented Why Join Texas Regional Physicians? Collaborative, multi-specialty medical environment Growth and learning opportunities in healthcare Supportive team culture focused on patient care excellence

Responsibilities

The Personal Injury Scheduler coordinates medical appointments for patients involved in personal injury claims, serving as a contact point for attorneys and providers to ensure proper documentation and efficient scheduling. Key duties include scheduling various visits, verifying documentation like Letters of Protection, and confirming case details.