Personal Injury Virtual Assistant - Reductions Specialist at The Ward Law Group, PL

Puerto Colombia, Atlántico, Colombia -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

1000.0

Posted On

27 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent In English, Fluent In Spanish, Communication Skills, Resourceful, Proactive, Self-Starter, Multi-Tasker, Independent Work, Document Management, Client Interaction, Negotiation Skills, Case Review, Audit Skills, Technical Proficiency, Time Management, Attention To Detail

Industry

Law Practice

Description

Company Description The Ward Law Group, voted best places to work for the past two years is where your work really matters! Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated and fast paced ever evolving environment that allows you to earn as you grow. We empower our employees to make the best decision to impact our clients through collaborative team efforts. We are a nontraditional, highly accountable, yet vibrant group of professionals. Get ready to experience a comfortable atmosphere as our onboarding process allows for a soft place to land. Our core values are service to our clients, service to our teammates, and service to the community. Along with faith, accountability, leadership, and loyalty. Job Description The Reductions Specialist serves as the final point of contact for each case, requiring a positive attitude and polished, professional communication. Key responsibilities encompass initiating courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process, and meticulously logging phone calls, case statuses, and documents into the online document management software. The Specialist ensures the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list. Other tasks include confirming balances due on medical accounts, negotiating bills with providers, sending out reductions promptly, and maintaining regular client contact, addressing queries every two weeks. The Reductions Specialist conducts case reviews and personal audits for productivity, while also developing and monitoring weekly projection reports. Qualifications Virtual Assistant Job Qualifications and Required Skills: Must speak English and Spanish fluently Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of Ram, at least Windows 10 installed. USB noise cancelling headsets. Webcam for daily meetings and huddles. Internet speed must be 35Mbps Download and 15Mbps Upload. Commitment to work overtime on occasion.. Have solid written and verbal communication skills. Ability to be resourceful and proactive when issues arise. Must be a self-starter and multi-tasker. Ability to work independently. Additional Information Compensation: USD $1,000+ per month (compensated based on experience and skill set)

Responsibilities

The Reductions Specialist serves as the final point of contact for each case, requiring polished communication and detailed explanations of the reduction process. Responsibilities include initiating client calls, logging case statuses, confirming balances, negotiating bills, and maintaining regular client contact.