Portfolio Management:
Buntain Insurance is looking for a Jr. Personal Lines Client Service Representative to join our team. This role is ideal for an individual with at least 2 years of experience in the insurance industry, who is eager to take the next step in their career. If you’re passionate about delivering excellent customer service and have a strong attention to detail, we’d love for you to apply!

Key Responsibilities:

• Service a smaller book of business, including renewals, cover letters, quotations, and endorsements.
• Assist in managing the expiry list, ensuring all renewals are handled efficiently.
• Handle Past Due Notices and follow up to avoid cancellations.
• Process claims notices and insurance company memos.

Sales and Documentation:

• Assist in achieving sales goals by managing documentation for new and existing policies.
• Accurately enter qualified business into sales software and assist with ICBC transactions when needed.

Customer Service:

• Provide exceptional customer service by addressing client inquiries and ensuring clarity on coverage.
• Assist with remarketing business when required.

Skills & Qualifications:

• Experience: At least 2 years in a personal lines insurance role.
• License: Level 1/2 Insurance License.
• Proficient with Power Broker, Insurance Company Portals, and PowerQuote/Evaluations.
• Basic knowledge of underwriting guidelines.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Excellent communication skills, especially the ability to explain coverage to clients without insurance jargon.

Compensation:

• Competitive salary with opportunities to meet sales and performance goals.

• Service a smaller book of business, including renewals, cover letters, quotations, and endorsements.
• Assist in managing the expiry list, ensuring all renewals are handled efficiently.
• Handle Past Due Notices and follow up to avoid cancellations.
• Process claims notices and insurance company memos