INTRODUCTION

Specialty Program Group Canada (SPG Canada) is a fast-paced insurance Managing General Underwriter (MGU) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, Totten Group, Anderson McTague & Associates, and Specialty Claims Canada. Our success as Canada’s largest MGU is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 500 people across Canada.
We are leading supplier of property and casualty insurance in Canada, providing innovative underwriting solutions to licensed brokers across Canada. We offer a broad range of products servicing business in one of our core segments: Hospitality, Recreation & Resorts, Construction (COC), Contractors, Professional Insurance, Real Estate, Personal Property, Transportation and more. Our underwriting expertise and facilities let us write even the toughest risks or solve that small wrinkle in what might otherwise be a standard risk.
SPGCanada.ca | Cansure.com | Beacon.insure

QUALIFICATIONS

You’re a good fit if you have:

• Have at least 1-2 years of experience with transferrable skills in Customer service, administration or insurance;
• Hold a broker license (level 1 or 2), or can qualify for a license within 1 year;
• Can type a minimum of 40 words per minute;
• Have good communication skills;
• Are proficient in Microsoft Outlook and Word;
• Willing to take insurance courses for continued growth and industry knowledge;
• Are familiar with the basic legal structures in Canada; and
• Can work in office full time at either our Langley or Salmon Arm office.

This position will:

• Develop and maintain excellent relationships with underwriters and brokers through discussions and correspondence;
• Processes and issue documents as instructed by Underwriters and Managers;
• Meeting service standard and turnaround time with respect to issuance of documents;
• Support Managers and Underwriters with general administrative tasks;
• Produce and distribute correspondence memos, letters, faxes and forms;
• Work closely with underwriters to assist with the underwriting functions;
• Documents observations made during pre-reviews of files to assist underwriters;
• Completes renewal pre-reviews and may approve renewal referrals within authority;
• Perform underwriting support functions at the direction of underwriters including bind confirmations, and certificates with a high degree of accuracy;
• Preparing Certificates of Insurance;
• Editing & formatting of documents using a variety of software & programs;
• Reviewing documents for accuracy;
• Maintain/ innovate administrative workflow procedures to increase efficiency;
• Communicate internally with other departments via e-mail and telephone;
• Communicate externally with brokers as required; and
• Build and maintain electronic, and any applicable hard copy, records following established guidelines and processes.