ESSENTIAL SKILLS/EXPERIENCE YOU’LL NEED

• A passion for everything fashion and styling.
• Excellent customer service skills that allow you to build a rapport with customers.
• Great organisation skills to organise your own diary of scheduled appointments.

DESIRABLE SKILLS/EXPERIENCE YOU MAY HAVE

• Experience in using social media platforms to create content and engage audiences.
• We’ll make sure you have all of the other training you need to perform at your best, everyday.

ABOUT THE ROLE

Working as part of a team in the dedicated Style Studio as a Personal Stylist, you’ll play an active role in achieving our brand ambition. You’ll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our ‘walk-in’ customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.

KEY RESPONSIBILITIES

• Navigate the wide range of brands we offer to find pieces that our customers will love.
• Use your knowledge of colour analysis, body shape profiling and consultative selling to generate sales across the fashion floor.
• Support your department when required with general shop-keeping tasks and excellent customer service.
• Engage new customers through social media channels and use your creative skills to create ‘fashion theatre’ on the shopfloor which can help drive and maximise sales and profit.
• Be an ambassador for the John Lewis brand.