ABOUT US:

At Franklin Gardens Residence, we believe that each day is an opportunity to create moments of joy, connection, and purpose for the people who call the Residence home. We’re looking for a compassionate, collaborative Personal Support Worker (PSW) who values meaningful relationships and understands that care is as much about heart as it is about skill.
Located in beautiful Leamington, Ontario, this brand-new Residence, opening in 2026, will have capacity for 160 residents. Both private and shared accommodations are available, with person-centred care and services, and beautiful open indoor and outdoor living spaces. Residents will enjoy support that helps them live well, feel valued, and stay connected to what matters most in their lives.

QUALIFICATIONS:

• PSW certification from a Ministry-approved program of at least 600 hours, including class and practical experience.
• Registration with HSCPOA preferred.
• RNs, RPNs, or students in these programs may qualify if approved by the Director of Care.
• Experience with person-centered care philosophy.
• Strong oral and written communication skills.
• Effective interpersonal skills focused on residents’ emotional well-being and positive interactions.
• French speaking an asset

COMPLIANCE & HEALTH REQUIREMENTS:

• A current Vulnerable Sector Check (including a Criminal Background Check) completed within the past six months, or willingness to obtain one.
• TB test results dated within the last six months, or within 14 days of hire; alternatively, a chest X-ray completed within the last year, in accordance with Public Health guidelines.
• Proof of all required vaccinations must be provided. Staying “up to date” with recommended vaccines is strongly encouraged. Requirements are subject to change based on Employer directives.

SCOPE OF THE ROLE:

As a Personal Support Worker (PSW), you’ll support residents with daily living activities, promote independence, and ensure their well-being, comfort, and dignity. Reporting to the Director of Care and Home Area (HA) Supervisor, you’ll work closely with the care team to deliver personalized, respectful care.

RESPONSIBILITIES:

• Embody our person-centred living philosophy
• Support residents with personal care and all Activities of Daily Living (ADLs), promoting independence and choice.
• Monitor and report changes in residents’ physical and emotional well-being to registered staff.
• Accurately document care and daily activities in electronic health records.
• Communicate professionally with residents, families, and team members.
• Maintain a clean, safe, and supportive environment, following all health and safety protocols.
• Assist with meals, nourishment delivery, and feeding support as needed.
• Participate in care conferences and contribute to individualized care planning.
• Use Gentle Persuasive Approaches (GPA) when managing responsive behaviours.
• Safely operate mechanical lifts and follow safe transfer techniques.
• Ensure personal care items are clean, labeled, and accessible.
• Uphold all home policies, including the Code of Conduct, Mission, Vision, Values, and Residents’ Bill of Rights.
• Perform other duties as required to support resident care and home operations.