PERSONAL SUPPORT WORKER (IRU)

Competition #
8554
Job Title
Personal Support Worker (IRU)
Department
Intensive Rehabilitation Unit
Status
Temporary (August 2025 - February 2026)
Work Type
Full-time
Affiliation
CUPE Service
Shift Assignment
Days and evenings
Bilingualism Required
Yes
Police Check Requirement
N/A
Site
RLHC-Cupe Service
Salary Information
$31.00 - $32.47 / hour
Application Closing Date
August 6, 2025

EDUCATION AND TRAINING:

• Minimum of a Personal Support Worker Certificate from an accredited college or equivalent.
• Current Basic Cardiac Life Support (BCLS) and Automated External Defibrillator (AED) certificate required.
• Current certification in Non-Violent Crisis Intervention (NVCI) and Gentle Persuasion Approaches to Dementia Care (GPA) is preferred.
• Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

• Minimum of six (6) months’ experience working as a Personal Support Worker in a hospital setting.

KNOWLEDGE/SKILLS/ABILITIES:

• Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
• Demonstrated ability to deal effectively and co-operatively with all levels of staff, patients, physicians, volunteers and the public.
• Demonstrated ability to work effectively and efficiently as a team member in a fast paced environment.
• Demonstrated working knowledge of equipment used in the delivery of patient care.
• Demonstrated knowledge and understanding of the Ontario Hospital Association (OHA)/Ontario Medical Association’s (OMA) Communicable Disease Surveillance Protocols.
• Demonstrated discretion and maturity when handling confidential information.
• Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
• Demonstrated interpersonal and communication skills.
• Ability to prioritize tasks.
• Demonstrated compliance with HSN’s privacy policy.
• Demonstrated commitment to the safety of co-workers and patients.

• Ensure appropriate scheduling and admission of each client according to policies.
• Provide initial and ongoing assessment of patient and family needs.
• Coordinate administrative issues and reception desk including patients call lights and involve RN as required.
• Assist nurses, hospital staff, physicians and patients in their basic care, physical exercise, personal hygiene and all activities of daily living.
• Interact with patients, families and visitors providing information and support.
• Collaborate with other health care providers in delivering and reporting daily patient care needs by maintaining records, observing or monitoring and recording patients’ status.
• Assist in the administration and record keeping of medications.
• Protect and promote the welfare, dignity, and individual rights of patients at all times.
• Perform maintenance tasks such as assist with the set-up, operation and maintenance of equipment.
• Assist with patient flow and transportation of patients to other departments/units.
• Assist with collection of patient data, i.e. height, weight and measurement of intake and output.
• Transfer, deliver and/or collect linen, rubbish, infectious waste, patient files, x-rays, specimens and equipment.
• Make occupied and unoccupied beds and ensure dirty linen is placed in the dirty utility room.
• Report any changes in patient condition immediately to the nurse.
• Operate mechanical lifts and utilize assistive devices as directed.
• Provide each patient with meaningful companionship, observation, safety and conservation.
• Maintain inventory of supplies.
• Maintain a clean, safe environment for residents utilizing infection control principles and identify, assess and communicate safety concerns to supervisor/manager or delegate.
• Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
• Participate in hospital training as required.
• Assist with improvement initiatives as required.
• Perform other duties as required.