ABOUT US:

At Maple Leaf Home Healthcare Inc., we are committed to delivering compassionate, person-centered care to seniors and individuals living with health challenges in our community. We are currently seeking a Temporary Part-Time Personal Support Worker (PSW) who is dedicated, flexible, and capable of providing both in-home support and front desk/administrative assistance in our office when needed.

JOB SUMMARY:

This role combines direct client home care services with front desk administrative support. It’s ideal for a PSW who is not only skilled in caregiving but also comfortable in a healthcare office environment.

QUALIFICATIONS:

• Valid PSW Certificate/Diploma from a recognized Canadian institution
• Minimum 1 year of experience in home care or community-based support
• Valid driver’s license and reliable vehicle required
• Current CPR and First Aid certification
• Clear Vulnerable Sector Police Check (or willingness to obtain)
• Excellent communication, time management, and teamwork skills
• Ability to work independently and manage multiple tasks
• Comfortable using scheduling systems and performing basic computer tasks

HOME CARE DUTIES:

• Provide personal care: bathing, grooming, dressing, toileting, oral hygiene, etc.
• Support safe mobility, lifting, and transfers using proper techniques and mobility aids
• Prepare nutritious meals and assist with feeding based on client dietary needs
• Perform light housekeeping tasks: laundry, dishwashing, vacuuming, and tidying
• Accompany clients to medical appointments, shopping trips, and community outings
• Run errands such as grocery shopping and prescription pickups
• Offer companionship and emotional support to reduce client isolation
• Administer medications or reminders in accordance with care plans and PSW scope
• Observe and document any changes in client condition and report to supervisors
• Promote independence by encouraging participation in daily routines
• Ensure care is delivered with dignity, respect, and sensitivity to individual needs

FRONT DESK / ADMINISTRATIVE DUTIES (AS NEEDED):

• Greet clients and visitors in a professional and welcoming manner
• Answer phones, take messages, and handle basic client inquiries
• Schedule and confirm client appointments using scheduling tools
• Maintain and update confidential client records in compliance with PHIPA
• Support office operations with scanning, filing, photocopying, and document preparation
• Assist care coordinators with intake paperwork and client onboarding
• Monitor and restock front desk and office supplies, including PPE and forms
• Communicate effectively with staff, clients, and families to support smooth operations