REQUIREMENTS:

• 3+ years experience as a Strength & Conditioning Coach / Personal Trainer.
• Certified Nutrition Coach qualification.
• Strong background in client engagement and customer service.
• Excellent communication skills to liaise between floor staff and management.
• Experience in programming, delivering fitness challenges and organising social events

ABOUT THE ROLE

Gravity Fitness is looking for a highly skilled and experienced Personal Trainer with a Nutrition Coaching Qualification to lead Customer Experience within our facility. This role is pivotal in ensuring seamless client journeys, from training to nutrition support, while also serving as a key communication bridge between gym floor staff and management.

KEY RESPONSIBILITIES:

• Lead and deliver six-week personal training challenges to help clients achieve their fitness goals.
• Provide nutrition coaching (4–6 weeks) for clients needing structured guidance.
• Oversee general nutrition support for members, ensuring alignment with their training plans.
• Act as the Customer Experience Lead, ensuring smooth communication between clients, trainers, and management.
• Manage staff-client interactions to ensure effective follow-ups and client satisfaction.
• Support and mentor other trainers in best practices for training and nutrition.