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Personalization Automation Specialist at Κωτσόβολος

Heraklion, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing Automation, CRM, Personalization, Customer Segmentation, Journey Mapping, Campaign Analytics, eCommerce Personalization, Communication, Collaboration

Industry

Retail

Description

In Kotsovolos we embrace everything you have to offer. Join our team and let’s #beMORE together! In numbers 3.000+ Kpeople | 90+ stores | 3 logistics centers | 1 call center | 2 modern training centers| 6 academies | 53.000+ hours of training per year Our goal Planning our future and through latest technologies and innovation, make our lives better. Your everyday work-life Set up and manage personalized experiences on our eCommerce site and in-store using our Customer Data Platform Lead feature development of our CDP platform, working closely with the external vendor to build new capabilities Contribute to loyalty and CRM initiatives, helping shape strategies that deepen customer engagement and retention Design and execute direct automated marketing campaigns (Viber & SMS) Run A/B and multivariate tests to evaluate campaign effectiveness and optimize customer experiences Analyze performance data to identify opportunities for improvement and drive continuous optimization Participate in agile ceremonies (e.g., sprint planning, retrospectives) and contribute to backlog prioritization and delivery planning As an ideal fit, you should have Bachelor's degree in Business Administration, Marketing, or related field 1-2 years of experience in marketing automation, CRM, or personalization Hands-on experience with Microsoft Dynamics and Insider CDP (or similar platforms) Strong understanding of customer segmentation, journey mapping and campaign analytics Familiarity with eCommerce personalization tools and techniques Excellent communication and collaboration skills What we offer Continuous training in new technologies and tools Career development and growth opportunities Competitive bonus scheme, performance-based Group health/medical insurance package Hybrid working model Internal wellbeing initiatives Join #teamKotsovolos and find an environment that promotes new technologies, loves to evolve, embraces diversity and stands next to society.

Responsibilities

Set up and manage personalized experiences on the eCommerce site and in-store using the Customer Data Platform. Lead feature development of the CDP platform and contribute to loyalty and CRM initiatives.