PEST CONTROL SALES ASSISTANT

Are you looking for the next step in your career? Why not join The Bristol Pest Controller. We’re a small, but very successful independent pest control company, set up over 25 years ago by Giles Sharley to support the eradication of pests in Bristol and its surrounding areas. Over recent years we’ve developed into a small team of truly exceptional pest controllers and we’re looking to expand the team further to support our customer growth.
This is an opportunity for you to work in a varied and interesting environment, solving real problems for private individuals and businesses, and addressing a wide range of challenges.
Join our award-winning team - ‘Small Company of the Year 2017’ and we were awarded ‘Top 3 Pest Control’ in Bristol 6 years in a row. Our most recent award from The Quality Business Awards, where we won, The Best Pest Control Company in Bristol 2024 and through our 5-star reviews on Google My Business.

ABOUT YOU

• Hold a full -UK driving licence
• Qualification Requirements: RSPH/BPCA (Level 2) is essential for the qualified position moving forward, but we will provide you with all the training if you don’t already qualify.
• You’ll receive full training to ensure safe practises and when working at heights.
• Office and customer experience is essential.
• You’ll need to be comfortable using digital systems and have a good sense of grammer.
• Good customer experience is essential and full additional training will be provided. The role involves a mixture of one-off and regular visits – you will be the ‘face’ of The Bristol Pest Controller and so an ability to deal well with the public is important.
• You’ll need to be able to communicate well and sympathetically with different types of customers, both face-to-face and in writing. Above all, we are looking for someone who is motivated to learn, and able to work reliably and independently.

ABOUT THE ROLE

• This is a full-time role Monday - Friday that will require working one Saturday every three/four Saturdays answering calls and emails.
• In return, you’ll receive £26,500 - £29,000, based on experience.
• Full training and induction are provided, in your first weeks you’ll shadow an experienced member of the team in the field, and then you’ll move into the office to learn how we support our customers.
• Full support is provided to help you pass your initial course before you begin working on your own but with the ongoing support of your team mentor at the end of the phone.
• Typical jobs include rodent/insect control, bird-proofing and netting, pest identification, inspection visits and much more.
• We pride ourselves on being a ‘best practice’ company, using ethical control methods that are fully compliant with legislation, your role will include supporting our field team with any updates or changes to legislation.
• Many duties will be in the Bristol/Bath area, with some jobs requiring more travel.
• You’ll need a full UK driving licence – a company van and mobile phone is provided.

IN THE FIELD, YOU’LL BE RESPONSIBLE FOR:

• Attend each job to carry out environmental surveys, risk assessments, investigation of the pests and outlining appropriate treatment required.
• After each visit, you’re expected to complete a digital evaluation report.
• You’ll maintain your booking schedules and communication with customers.
• Key activities will include: Rodent treatment programmes, heat treatment of Bed Bugs, insect spraying for Fleas, Moths, Flies, Silverfish and more. In the summer months, you’ll tend to Wasps, Ants and Bees. Additionally, we specialise in Bird prevention methods, including bird netting, Bird Wire systems, and Bird Spikes.