Pet Admissions Associate - Animal Shelter Intake at Humane Colorado

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

20.9

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Emotional Intelligence, Analytical Thinking, Strategic Thinking, Adaptability, Attention to Detail, Interpersonal Skills

Industry

Non-profit Organizations

Description

Description Are you driven to be a voice for animals and support them during their most vulnerable moments? At Humane Colorado, we’ve been standing up for animals for over 115 years — working to end pet homelessness and suffering with compassion, expertise, and unwavering commitment. As the largest community-based animal welfare organization in the region, we care for more than 20,000 homeless pets and horses each year across four shelter facilities and serve as a national leader in animal sheltering. We’re currently seeking a compassionate, detail-oriented, and emotionally resilient team member to join our Intake & Evaluation team. In this essential role, you’ll provide empathetic support to patrons during animal relinquishments, assess incoming animals for health and behavior, and play a vital part in determining the next steps in each animal’s journey. This is hands-on, impactful work that directly supports our mission to provide safe, humane care — even in the most challenging situations. If you're passionate about animal welfare, calm under pressure, and committed to helping animals and people alike, we invite you to apply and be part of a team that makes a difference every single day. Purpose of Position: Provide assistance and compassionate care to patrons relinquishing animals to the shelter. Process animal intakes and/or evaluations to determine next steps for placement. Responsibilities Delivery high-level customer service to the organization’s patrons Provide daily animal relinquishment and stray intake services Interview patrons to gather information to create animal records in Chameleon database Manage emotionally difficult situations with strong communication skills Prepare and reconcile statements of daily financial transactions Provide end-of-life care for animals at their owner’s request Safely handle, restrain, and move animals Administer vaccinations and preventative medications Process animal evaluations to assess health and behavior Clean and sanitize evaluation and intake areas Perform euthanasia and related tasks. People Care People are the key to fulfilling our mission. Making internal and external patrons and their needs a primary focus is expected in all situations. This position interacts with and collaborates with employees at all levels of the organization. Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and our business partners. Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances. Employees are expected to actively support a positive team environment, directly address conflict, and appropriately express concerns. Key Competencies Competencies are work behaviors and expectations necessary for successful job performance. They encompass knowledge, skills, abilities, attitudes, and actions. Additional definitions for competencies may be obtained from Human Resources. Organizational Key Competencies Integrity and Ethics Adapting to Change and Ambiguity Customer and Community Focus Emotional Intelligence Excellence Position Key Competencies Communication Analytical and strategic thinking Adaptability Full Time Benefits – Please visit our website for a comprehensive list of all offered benefits. Benefits (medical, dental, and vision) Flexible spending accounts Life and Short-Term Disability Insurance Paid Time Off (PTO) Paid Sick Time Holiday Pay Discounted Pet Insurance Employee Discounts Sabbatical 401(k) And more! Compensation: $20.00 - $20.90 per hour (starting pay commensurate with market, experience, and equity) Work Conditions and Physical Requirements Handle and restrain animals of various sizes, weights, and temperaments. Subject to animal bites or scratches. Work performed in high noise level areas. Exposure to cleaning chemicals, fumes, dust, animal dander and bodily fluids. Physical efforts require constant bending, stooping, standing, climbing stairs, and walking. Frequent lifting of animals and objects with reasonable accommodation. We will begin reviewing applications as they are received and anticipate closing the application period on October 16, 2025. Requirements Position Qualifications Knowledge/Skills/Abilities Ability to accomplish multiple tasks and maintain flexibility in a dynamic work environment Strong interpersonal communication skills Excellent verbal and written communication skills Required Education: High school diploma or equivalent Desired Professional experience in animal welfare/working with animals Knowledge of veterinary care/animal health Training in social work/communications Experience providing high level service to customers Excellent organizational skills with strong attention to detail Demonstrated ability to work in a fast-paced environment Proficiency in Microsoft Office programs Experience working with Chameleon database

Responsibilities

Provide empathetic support to patrons during animal relinquishments and assess incoming animals for health and behavior. Process animal intakes and evaluations to determine next steps for placement.