Pet Care & Client Concierge (Full-Time) at Swann Animal Clinic & Sidekicks Stay & Play

Amarillo, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

14.0

Posted On

29 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pet Care, Client Service, Communication, Teamwork, Attention to Detail, Time Management, Problem Solving, Empathy, Cleaning, Computer Skills, Dependability, Proactivity, Animal Handling, Organization, Customer Interaction, Medication Administration

Industry

Veterinary Services

Description

Description Sidekicks Stay & Play – Amarillo, TX Ready to make a positive impact on pets and their people? Sidekicks Stay & Play is looking for a reliable, compassionate, and detail-oriented team member to join our growing family. This full-time role combines hands-on pet care with excellent client service — perfect for someone who loves animals, enjoys a fast-paced environment, and thrives on teamwork. (And yes, you can bring your pet to work!) About Us Founded in 2021, Sidekicks Stay & Play was built to help pets live happier, healthier lives through enrichment and exceptional care. We believe that if we take great care of our team, they’ll take great care of our clients. Our culture is rooted in respect, growth, and creating positive experiences for everyone who walks through our doors (human or the furry kind). About the Role Our Pet Care & Client Concierge team ensures both pets and people have an outstanding experience. You’ll rotate between guest care and front desk duties — from monitoring playgroups and cleaning suites to greeting clients, checking pets in and out, and answering questions. You’ll also assist with enrichment activities, send daily report cards, and help maintain a clean, safe, and welcoming facility. A Day in the Life Provide care and enrichment for dogs and cats (feeding, watering, cleaning, playtime, administering medication) Monitor guest health, behavior, and comfort Greet clients, answer calls, schedule services, and check pets in/out using our computer system Create estimates, collect forms, and maintain an organized database. Keep the lobby and play areas tidy and inviting Take and upload photos for client report cards Assist with baths or grooming prep as needed Collaborate with your team to ensure an excellent guest and client experience Requirements What We’re Looking For Hard Skills Ability to stand, bend, and lift 45 lbs. unassisted (up to 100 lbs. assisted) Comfortable with cleaning and working directly with dogs and cats Reliable transportation and full-time availability, including weekends and holidays (we rotate both) Able to use complex computer and phone systems Soft Skills Dependable, proactive communicator Empathetic and people-focused — you must love both pets and their owners Coachable, eager to learn, and team-oriented Strong attention to detail and time management Problem solver with a positive attitude Schedule & Pay Average 35-45 hours/week (rotating weekends and holidays) Typical shifts: 5am–2pm, 7am-6p, 9am–8pm, 11am–8pm, or 2pm–10pm Pay range: $10–$14/hr, based on experience and availability Growth Opportunities This position offers long-term career potential in pet care, client relations, and leadership. As part of the Sidekicks and Swann Animal Clinic family, opportunities for advancement in animal care and veterinary medicine are available for the right candidate. How to Apply Please submit your résumé and answer all application questions. Incomplete applications will not be considered. Selected candidates will be invited to a 15-minute virtual meet-and-greet, followed by a working interview to tour our facility and meet the team.

Responsibilities

The Pet Care & Client Concierge team ensures both pets and people have an outstanding experience by providing care and enrichment for pets while managing front desk duties. Responsibilities include monitoring guest health, greeting clients, and maintaining a clean facility.