Pet Sales Advisor

at  OUTsurance

Company Description
OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Job Description

• Interact with clients over the phone
• Do quotes for Outsurance Pet and Checkers Pet Products
• Provide our clients with sound advice on Pet Insurance
• Cross Sell Personal OUTsurance products to clients

Qualifications

REQUIREMENTS:

• Candidate must be fit and proper, as this is a FAIS role
• Flexible to work shifts up to 6pm on weekdays and work weekends (specific hours will be discussed)
• Public holidays shifts are included
• Must be multilingual
• Prepared to work on a Performance Based Remuneration System
• Love for animals would be preferable

EXPERIENCE:

• Previous experience dealing with clients in a sales capacity
• Exposure to sales and/or client care is essential for both system knowledge and in dealing with clients
  Additional Information

ATTITUDES AND SKILLS:

• Sales oriented
• Attention to detail/quality orientated
• Deadline and results orientated
• Tenacious
• Enthusiastic and passionate about the job and the company
• Effective at planning and organisation
• Work management and teamwork
• Problem solving
• Adaptability
• Integrity
• Tolerance for stress
• Interpersonal and communication skills
• Selling skills
• Negotiations
• Keyboard skills
• Administration skills
• Influential
• Practical learning
• Excellent telephone etiquette and communication skills
• Sales structure
• Principles of client service
• Computer literacy product
• Systems knowledge and/or potential to acquire such knowledge within a short space of time

KNOWLEDGE:

• Principles of sales
• The workings of a call centre
• Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time
• At least 6 months call centre experience or exposure is advantageous

Please refer the Job description for details