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Pet Supplies Plus Supervisor Day at Pet Supplies Plus

West Fargo, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Retail Operations, Cash Handling, Inventory Management, Team Supervision, Problem Solving, Communication, Organizational Skills, Pet Care, Task Delegation, Safety Compliance

Industry

Retail

Description

Description Job Title: Shift Supervisor Location: Pet Supplies Plus Fargo, ND Employment Type: Full-time / Part-time Job Summary: The Shift Supervisor at Pet Supplies Plus plays a key role in supporting store leadership by overseeing daily operations during assigned shifts. This role ensures a smooth and efficient store environment, provides guidance to team members, and delivers exceptional service to pet parents. The Shift Lead also helps enforce company policies, maintain store standards, and support training efforts. Key Responsibilities: Leadership & Team Support Serve as a shift lead, and support team members during assigned shifts. Delegate tasks and ensure timely completion of daily responsibilities. Act as the point of contact for customers and team concerns in the absence of store management. Customer Service Deliver outstanding service to every pet parent. Resolve customer issues and ensure satisfaction. Promote a friendly, welcoming, and pet-loving environment. Store Operations Assist with opening and closing procedures, including cash handling and reporting. Ensure shelves are stocked, displays are organized, and the store is clean and safe. Monitor inventory levels and assist with receiving and stocking merchandise. Ensure compliance with safety, sanitation, and pet care standards. Pet Care Oversee the care of live animals in the store, ensuring their health and well-being. Educate customers on pet care and recommend appropriate products. Requirements Must be at least 18 years old. High school diploma or GED required. 1–2 years of retail experience, preferably in a leadership or supervisory role. Passion for pets and customer service. Strong communication, organizational, and problem-solving skills. Ability to lift up to 50 lbs and work on your feet for extended periods. Flexible availability including evenings, weekends, and holidays.

Responsibilities

The Shift Supervisor supports store leadership by overseeing daily operations, delegating tasks, and ensuring a smooth, efficient store environment. They are responsible for delivering exceptional customer service, managing inventory, and ensuring the health and well-being of live animals.