Pet Support Specialist at Humane Society of Sarasota County Inc

Sarasota, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

19.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Animal Care, Intake Support, Recordkeeping, Scheduling, Inventory Management, Customer Service, Handling Cats, Handling Dogs, Database Usage, POS Systems, Communication, Organization, Disease Prevention, Fear Free Certification

Industry

Non-profit Organizations

Description

Description Join Our Pack & Pride as a Pet Support Specialist $19/hour | Full-time | 40 hours per week | Flexibility including weekends and holidays as needed Do you love working with both people and animals? Are you energized by creating a welcoming experience for visitors while also supporting the behind-the-scenes work that helps animals receive the care they need? If you’re compassionate, organized, and thrive in a fast-paced environment where every day makes a difference, the Humane Society of Sarasota County (HSSC) wants you on our team. Why HSSC? At HSSC, we’re more than a shelter—we’re a community-driven organization committed to saving lives and strengthening the human–animal bond. We’ve served Sarasota County for over 70 years, pairing compassionate animal care with programs that support pets and the people who love them. Each year, we care for more than 4,000 animals through sheltering, foster programs, adoptions, and community support services. The Pet Support Specialist plays a vital role in making sure both animals and people have a positive experience every time they walk through our doors. Why You’ll Love This Role People + Animals. This unique role blends client service with hands-on animal care and intake support. Mission in Action. You’ll help families, foster caregivers, and adopters while supporting the care and movement of animals through the shelter. Variety Every Day. From assisting clients to preparing animals for foster or transfer, no two days are exactly alike. Team Collaboration. You’ll work closely with Intake, Foster, Admissions, Medical, and Client Experience teams to keep operations running smoothly. What the Day Really Looks Like Create a Welcoming Experience. Greet visitors, assist clients, answer questions, and support a positive experience in the Adoption & Retail Welcome Center and Intake/Foster Resource Center. Support Community Programs. Assist with retail purchases and donations, manage inventory and online order fulfillment, and help coordinate resources for the community pet pantry and foster program. Assist with Animal Intake. Support intake exams, routine vaccinations, and diagnostic testing while ensuring accurate recordkeeping in ShelterLuv or similar systems. Prepare Animals for Care. Help schedule spay/neuter procedures, prepare animals for foster placements or transfers, and maintain sanitation and disease prevention protocols. Support Foster & Transfer Logistics. Assist with foster pickups, foster supply kits, communication with foster families, and coordination of animal transfers with partner organizations. Keep Operations Organized. Maintain clean, organized workspaces and support cross-departmental coordination to ensure animals move smoothly through the shelter. Requirements You’re a Perfect Fit If You… Have experience in an animal shelter, veterinary clinic, or similar environment (preferred) Are confident handling cats and dogs of varying sizes and temperaments Enjoy working with the public and providing excellent customer service Are organized, detail-oriented, and able to juggle multiple priorities Are comfortable using databases and POS systems (ShelterLuv experience preferred) Have a valid Florida driver’s license with a clean driving record Are willing to obtain Fear Free Animal Handling certification Are passionate about animal welfare and HSSC’s mission The Nuts & Bolts Full-time, non-exempt/hourly position $19/hour Department: Intake & Foster Reports to: Intake & Foster Manager Shelter-based environment with frequent animal handling Ready to Support Pets and the People Who Love Them? If you’re ready to combine compassionate animal care with meaningful client service, we’d love to hear from you. Together, we save lives! The Humane Society of Sarasota County is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, volunteers, and the community we serve.

Responsibilities

The Pet Support Specialist will create a welcoming experience by greeting visitors, assisting clients, and supporting community programs like retail and the pet pantry. This role also involves supporting animal intake, preparing animals for care or transfer, and maintaining organized workspaces.