ABOUT THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?

TEAM COLLABORATION & EDUCATION

• Provide ongoing training to retail and beauty staff on the pharmacological benefits of specific wellness and skincare products.
• Participate and lead (when required) staff briefings and strategy meetings to align on customer care initiatives and service innovation.
• Lead by example on the shop floor at all times.
• Will act as the stores Duty Manager as required and lead the team, service and sales.
• Engage and inspire the in store team daily to deliver world class service

• MPharm degree or equivalent in Pharmacy.
• Current and valid registration with the GPhC (General Pharmaceutical Council).Completed pre-registration year and passed the GPhC assessment.
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• Minimum 1–2 years of post-qualification experience preferred (newly qualified pharmacists with strong retail/customer service skills will be considered).
  
  Experience in a retail setting with a strong customer service component.

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• Knowledge of cosmetic dermatology, nutraceuticals, and OTC health products is highly desirable.

• Passion for beauty, wellness, and customer care.
• Confident communicator able to translate technical information into accessible, friendly advice.
• Strong ethical standards and attention to detail.
• Comfortable working cross-functionally with beauty advisors and retail teams.
• Commercially aware, with the ability to identify opportunities for product recommendations and wellness initiatives.