Pharmacist Team Lead, CPS

at  Shoppers Drug Mart Pharmaprix

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHY IS THIS ROLE IMPORTANT:

As a member of the Patient Contact Centre Supervisory Team, reporting directly to the Operations Manager, the Pharmacist Team Lead will play a critical role to meet established quality and productivity goals of .

WHAT YOU’LL DO:

• Responsible to work in an efficient and collaborative manner with direct staff and internal and external clients
• Provide sustained performance and engagement through effective leadership, utilizing a high level of integrity, communication and involvement
• Recommend and implement continuous improvement initiatives
• Perform Pharmacist duties when required
• Embrace the core values of the organization: Care, Ownership, Respect and Excellence
• Assess employee performance and recommend promotions in area of expertise
• Establish/coordinate monthly and weekly production schedules and daily assignments of staff
• Responsible for staff hiring, employee engagement, health and safety and progressive discipline
• Identify, investigate, correct and document potential regulatory and safety problems
• Interact with customers on an as needed basis to address issues
• Troubleshoot situations that arise and determine resolution quickly to ensure minimal disruption
• Coordinate, manage and effectively complete all administrative responsibilities. This would include timesheet, vacation coverage, incident and corrective action reports, review processes, etc.
• Understand, meet and embrace the plant/department operational budgets, while able to communicate and teach the fundamentals of fiscal responsibility and operational excellence
• Reviewing and reconcile reports on a daily, weekly and monthly basis. Conduct information meetings for employees and/or Customers
• Participate in special projects to assist development goals and improve production processes to simplify procedures or reduce costs to the department
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.