Your chance with us

Would you like to become part of an internationally active company in a future-proof industry?

Due to our continuous growth, we are offering a permanent position in a modern work environment surrounded by nature (01328 Dresden). As a Drug Safety / Complaint Management Specialist (m/f/d), you can expect exciting responsibilities, flexible work schedules, and attractive benefits for an optimal work-life balance.

More than just a job

• A permanent position at a future-proof, internationally active company
• Flexible work schedules to help you best balance family and career
• 30 vacation days to recharge
• 10 paid days off to care for a sick child, to support your family
• A modern workplace (e.g., height-adjustable desks) surrounded by nature
• Company parking and electric vehicle charging stations
• 3 days off at the company’s discretion / “K.O.” days
• Access to a diverse selection of attractive benefits via our ROTOP Benefits Portal
• Job-Rad and Jobticket for sustainable mobility
• Team-building company events to foster a strong sense of community
• Diverse career and development opportunities and additional benefits

Your tasks

• Drug Safety: Receiving and processing adverse event reports (ICSRs), including follow-up, as well as conducting regular literature reviews and data reconciliations with international sales partners
• Drug Complaints: Recording, coordinating, and documenting quality-related complaints in close collaboration with internal departments, customers, and international sales partners
• Medical and Pharmaceutical Inquiries: Coordinating and handling technical inquiries in consultation with customers and internal specialist departments
• Documentation and Compliance: Creating and maintaining Standard Operating Procedures (SOPs) and other quality-related documents, contributing to the further development of internal processes, and providing support for training sessions, audits, and inspections
• Career Prospects: With the appropriate qualifications, there is the potential to assume the role of a Phase Plan Officer (§ 63a AMG) and/or Information Officer (§ 74a AMG).

Your profile

• Degree: A completed degree in pharmacy or another scientific or medical field
• Professional Experience: Ideally, initial practical experience in the pharmaceutical industry, particularly in pharmacovigilance, pharmaceutical complaint handling, quality management, or customer service
• Regulatory Knowledge: Initial experience with the responsibilities of a Step Plan Officer or Information Officer, or knowledge of the relevant legal and regulatory requirements, is desirable
• Technical expertise: Knowledge in the field of radiopharmaceuticals is an advantage but not a requirement
• Language skills: Very good written and spoken German and English
• Work style and personal skills: A structured, meticulous, and independent work style, as well as strong communication skills, a passion for interdisciplinary collaboration, the ability to work well in a team, and a willingness to pursue professional development