WHY THIS ROLE IS IMPORTANT?

About Us:
MediSystem Pharmacy, a Shoppers Drug Mart Company, is an established specialty pharmacy that provides pharmaceutical dispensing and clinical pharmacy consulting services to long term care facilities across Canada. MediSystem services 40,000 residents in over 300 facilities and is proud to be 100% Canadian owned and operated.
MediSystem Pharmacy is committed to optimizing the health, wellness and safety of all residents that we service through the introduction of innovative technologies, continuing education, enhanced clinical services and seamless medication delivery.
Our company’s CORE values reflect how we treat all residents, staff in the homes as well as our employees. We CARE about all Canadians, we believe in OWNERSHIP and accountability, RESPECT, and EXCELLENCE in the services we provide.
At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work life balance.
Job Description

WHAT YOU’LL DO:

• Answer and triage phone calls throughout the day.
• Coordinating with other pharmacies to mediate prescription transfers.
• Retrieve faxed or electronic physician’s orders, prescriptions or prescription refill requests.
• Process medication refills on the pharmacy dispensing system.
• Perform outbound calls to obtain clarifications from clients.
• Sort, file, and follow-up with pharmacy’s paperwork to ensure regulatory compliance.
• Use the pharmacy software to ensure relevant documents are printed and delivered to clients.
• Perform ad hoc tasks as required.

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.