Full-Time Pharmacy Assistant - Erina Pharmacy

Erina Pharmacy is an established, owner-operated community pharmacy located in Fountain Plaza, Erina.

We are a busy, friendly and community-focused pharmacy with a loyal customer base, a solid reputation for service, and compounding services on site.

We are seeking a capable, warm and reliable full-time Pharmacy Assistant to join our supportive team.

This is an significant customer-facing position for someone who enjoys building genuine rapport, remembers regular customers, and takes pride in providing helpful, professional service.

The role will suit an experienced pharmacy assistant looking for stability, variety and an opportunity to grow within a well-established independent pharmacy.

Applicants with more than three years of community pharmacy experience will be highly regarded; however, candidates with a minimum of one year's pharmacy assistant experience and the right attitude are encouraged to apply.

About the role

This is a permanent full-time role of approximately 38 hours per week, with an anticipated Tues-day to Saturday roster.

Saturday work is required, although alternate-Saturday arrangements may be discussed for the right applicant.

Your primary focus will be providing outstanding back-counter support and customer service, including assisting customers with S3 pharmacy medicines under pharmacist supervision.

You will also assist across a broad range of daily pharmacy activities, making this an ideal role for a true all-rounder.

Key responsibilities

Deliver friendly, confident and professional customer service at the pharmacy counter

Build strong, long-term relationships with regular customers and the local community

Assist with S2 and S3 medicine sales in accordance with pharmacy procedures and pharmacist direction

Assist customers with prescription collection and handout processes

Support NDSS supply and related customer enquiries

Provide efficient support to pharmacists and dispensary staff in a busy workplace

Use the FRED pharmacy system for relevant pharmacy-assistant and customer-service tasks

Assist with receiving, unpacking, rotating and maintaining pharmacy stock

Help maintain attractive, well-stocked front-of-shop and counter displays

Respond to customer enquiries in person and by telephone with care and professionalism

Assist with local home deliveries when required, using the pharmacy delivery vehicle

Maintain a clean, organised and qualified pharmacy environment

Contribute positively to a team-oriented, high-service team culture

About you

To succeed in this role, you will be a personable and proactive pharmacy assistant who can manage a busy pace without compromising care, accuracy or customer experience.

You will ideally have:

Full-Time Pharmacy Assistant - Erina Pharmacy

Erina Pharmacy is an established, owner-operated community pharmacy located in Fountain Plaza, Erina.

We are a busy, friendly and community-focused pharmacy with a loyal customer base, a solid reputation for service, and compounding services on site.

We are seeking a capable, warm and reliable full-time Pharmacy Assistant to join our supportive team.

This is an significant customer-facing position for someone who enjoys building genuine rapport, remembers regular customers, and takes pride in providing helpful, professional service.

The role will suit an experienced pharmacy assistant looking for stability, variety and an opportunity to grow within a well-established independent pharmacy.

Applicants with more than three years of community pharmacy experience will be highly regarded; however, candidates with a minimum of one year's pharmacy assistant experience and the right attitude are encouraged to apply.

About the role

This is a permanent full-time role of approximately 38 hours per week, with an anticipated Tues-day to Saturday roster.

Saturday work is required, although alternate-Saturday arrangements may be discussed for the right applicant.

Your primary focus will be providing outstanding back-counter support and customer service, including assisting customers with S3 pharmacy medicines under pharmacist supervision.

You will also assist across a broad range of daily pharmacy activities, making this an ideal role for a true all-rounder.

Key responsibilities

Deliver friendly, confident and professional customer service at the pharmacy counter

Build strong, long-term relationships with regular customers and the local community

Assist with S2 and S3 medicine sales in accordance with pharmacy procedures and pharmacist direction

Assist customers with prescription collection and handout processes

Support NDSS supply and related customer enquiries

Provide efficient support to pharmacists and dispensary staff in a busy workplace

Use the FRED pharmacy system for relevant pharmacy-assistant and customer-service tasks

Assist with receiving, unpacking, rotating and maintaining pharmacy stock

Help maintain attractive, well-stocked front-of-shop and counter displays

Respond to customer enquiries in person and by telephone with care and professionalism

Assist with local home deliveries when required, using the pharmacy delivery vehicle

Maintain a clean, organised and qualified pharmacy environment

Contribute positively to a team-oriented, high-service team culture

About you

To succeed in this role, you will be a personable and proactive pharmacy assistant who can manage a busy pace without compromising care, accuracy or customer experience.

You will ideally have: