About the job

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

We are currently looking for a Retail Pharmacy Assistant to join our full-service Shoppers Drug Mart pharmacy at SickKids. Our location is owned and operated by the hospital and will offer unique experiences and professional growth.

If you are looking to work in a fast paced, challenging and rewarding work environment, this is your chance to join a leading organization that is dedicated to improving the lives of children around the world!

Here's What You'll Get To Do

• Work on a dynamic team of over 15 people in the pharmacy daily, this allows you to focus on specific tasks to encourage a safe and effective working environment
• Ensures any patient inquiries regarding prescription and non-prescription medications, medical conditions, medical devices, and any other health related topic be referred to a pharmacist
• Process, check and correct third party billings of prescriptions as required at both the point of entry and filling of the prescription, including Special Access medication and other unique medication programs offered by Sick Kids.
• once trained, learn and perform non-sterile compounding techniques inline with the NAPRA standards
• Call doctors, pharmacies and manufacturers to obtain information/product as required.
• Process all phone requests in a timely manner.
• Comply with Federal and Provincial regulations governing the practice of Pharmacy and with all Occupational Health & Safety requirements
• Assist patients and families in resolving issues with insurance companies and Ontario Drug Benefit (OHIP+) with regard to coverage of various medications.
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Here's What You'll Need

• High school Diploma or equivalent
• Proficiency with the Shoppers Drug Mart Healthwatch computer system/software is encouraged.
• Minimum 2 years experience as a Pharmacy Assistant strongly preferred.
• Full comprehension of the complexity of third-party billing.
• Demonstrated ability to be a team player.
• Excellent communication and interpersonal skills.
• Proven ability to learn quickly and take initiative.
• Demonstrated ability to function in a fast-paced, high volume, demanding work environment.
• A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion
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Here's What You'll Love

• This position is eligible for employee benefits coverage; including health and dental. The full benefits offered will be discussed at the time of position offer.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
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Employment Type

• full time 37.5 hours per week, permanent
• Pharmacy hours, Monday-Friday 7:30am-7:00pm, Saturday 9-5 and Sunday 11-5 (must be available for any shift within these hours)
• One weekend shift every 3-4/week
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SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.