SUMMARY:

The Pharmacy Operations Compliance Manager is responsible for the environmental monitoring and regulatory compliance requirements related to preparing hazardous and non-hazardous sterile medications across Florida Cancer Specialists and Research Institute. It also oversees the competency training of personnel that work in these environments. The Pharmacy Operations Compliance Manager, in concert with Pharmacy Leadership, provides input and technical expertise in the planning, development, implementation and evaluation of pharmacy systems to ensure the integrity, adherence, and safety of the services provided by the Department.

EDUCATION/CERTIFICATIONS & LICENSES:

• Associate degree, required. Bachelor’s degree, preferred.
• Certified Pharmacy Technician (CPhT) from Pharmacy Technician Certification Board (PTCB) or equivalent, required.
• Advanced Certified Pharmacy Technician (CPhT-Adv), preferred.
• Certified Compounded Sterile Preparation Technician (CSPT), required within twelve months of hire.
• Hazardous Drug Designated Person (HDDP) Certification, required within six months of hire.
• Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company driver safety operations and motor vehicle records check policy, required.

EXPERIENCE:

• Minimum of seven (7) years of experience in pharmacy and sterile medication preparation (hazardous and non-hazardous), required. Requirement may be waived based on intensity of prior experience (i.e., completion of specialized certification and/or training programs).

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

• Analysis & Critical Thinking: Critical thinking skills include solid problem solving, analysis, decision-making, planning, time management, and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Communication Skills: Good command of the English language. A second language is an asset but not required. Effective communication skills (oral, written, and presentation) are an active listener, and effectively providing balanced feedback.
• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness, and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as positive employee, physician, and community relations.
• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with the ability to work independently with limited supervision. Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Leadership and Mentoring Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
• Human Resources Management: Effectively hire, coach, and support staff development, as applicable, as well as manage resources, performance, and employee relations, and supervise within established policies, procedures, and legislation.
• Computer Skills:
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.
• SmartSheet