Pharmacy Liaison-Certified Pharmacy Technician- Outpatient Pharmacy, 40hr, at UMass Memorial Health

Coventry, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Benefit Investigation, Prior Authorization, Patient Outreach, Inventory Management, Prescription Coordination, Quality Improvement, Teamwork, Communication, Mathematics Proficiency, Computer Skills, Problem Solving, Attention to Detail, Professional Demeanor, Motivation, Dependability, Oral and Written Instructions

Industry

Hospitals and Health Care

Description

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Schedule Details: Monday through Friday Scheduled Hours: 8am-5pm Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10010 - 3830 Home Delivery Pharmacy Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Under direct supervision of operations manager, performs benefit investigation tasks such as running test claims, submitting prior authorizations, documenting on the patient chart, and completing patient outreach and follow up calls. Major Responsibilities: Completes benefit investigations when requested and appropriately documents result on patient electronic medical record. Submit prior authorizations to insurance via different methods including online and telephone. Appeal decisions as necessary and conduct follow up phone call inquiries to insurance. Knowledgeable in manufacturer patient savings opportunities and communicates information clearly and effectively to providers and patients. Performs follow up phone calls to patients as needed regarding insurance decisions, rejections, and prescription filling information. Maintains a perpetual inventory of appropriate medications from internal pharmacies and communicates to clinic team daily. Coordinates prescription delivery with patient and Home Delivery pharmacy and queues prescription up for home delivery team. Maintains a clean work area and assists in quality indicator monitoring. Participates in identifying problems or areas for improvement and assists manager with problem solving projects and improving operations; participates in Continuous Quality Improvement activities and/or teams. Position Qualifications: License/Certification/Education: Required: High school diploma or equivalent. Current license with the Massachusetts Board of Pharmacy. Certified by one of the national governing bodies such as Pharmacy Technician Certification Board PTCB, or the National Healthcareer Association ExCPT. If the individual is not nationally certified they must become certified within 6 months of hire. Experience/Skills: Required: Minimum of one year of related experience as a Pharmacy Technician. Position requires proficiency in math and, knowledge and ability to use a computer. Must be able to follow oral and written instructions with accuracy, efficiency, and dependability. Positive work ethic, motivated and professional demeanor to promote teamwork in the department. Benefit investigations will take place for multiple clinical requests and work with require shifts in the outpatient pharmacy All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible. At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities

The Pharmacy Liaison performs benefit investigation tasks, submits prior authorizations, and conducts patient outreach and follow-up calls. They also maintain inventory and coordinate prescription delivery with the Home Delivery pharmacy.