Pharmacy Operations Coordinator at Shields Health Solutions

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Communication, Phone Skills, Microsoft Office, Excel, Word, Organizational Skills, Attention to Detail, Empathy, Listening, Problem Solving, Process Improvement, Data Management, Confidentiality, Team Player, Customer Service, Quality Focus

Industry

Hospitals and Health Care

Description

Pharmacy Operations Coordinator Job Purpose: The successful candidate will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. Works closely with hospital pharmacy staff and Shields Liaisons by emphasizing accurate workflows and leveraging technology to support efficient operations. Job Duties: Provide support to the hospital pharmacy staff to ensure accurate integration of the Shields Health Solutions Specialty Pharmacy workflows and operations. Provide support to Shields Health Solutions Pharmacy Liaisons based in clinics to optimize workflows within the specialty pharmacy. Educate pharmacy staff on how the specialty pharmacy model serves patients and improves their overall care; Clarify prescription orders with pharmacist and/or clinician as appropriate; Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication; Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids; Answer, resolve and triage inbound inquiries; Manage, organize, and update relevant data using database applications; Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards; Identify trends, resolves problems; recommend improvements; implement change; Actively participate in process improvement initiatives; Act as a value-added business partner to stakeholders throughout the organization; Protect organization's value by keeping information confidential; Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations; Experience/ Education: Required Licensure/Certification: Nationally certified as a CPhT is preferred but not required. Should certification need to be obtained at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon time frame. Continued employment is contingent upon meeting these requirements. Years of Experience: Required: 3+ years or a Bachelor's Degree, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus. Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Pharmacy Operations Coordinator will support pharmacy staff and Shields Health Solutions Liaisons to ensure accurate and timely filling and delivery of specialty medications. This includes educating staff, managing inquiries, and participating in process improvement initiatives.