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Pharmacy Support Specialist at TruDataRx

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Prior Authorizations, Administrative Tasks, Case Reviews, Outbound Calls, Collaboration, Conflict Resolution, Project Management, Verbal Communication, Written Communication, Technical Skills, Pharmacy Technician Experience, PBM Experience, Leadership Experience, Fast Learner, Problem Solving

Industry

Hospitals and Health Care

Description

Description This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team. Resolve and log all inbound member or client concerns Complete administrative tasks related to prior authorizations and appeals Support clinical team in prior authorization case reviews Support clinical team with outbound member and provider calls Perform additional projects and tasks as needed Requirements Qualifications and skills: Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management Fast learner and interested in potential growth opportunities as the product roles expand Excellent verbal and written communication skills a must Pharmacy technician experience preferred PBM experience preferred A track record of fostering collaboration, resolving conflicts, and managing projects is preferred. Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel) Company Standard Requirements: Ability to work well with others in a collaborative environment Ability to get things done with resources you don’t control Willingness to admit you don’t know and ask for help Exhibit constant curiosity and a drive to problem solve Exhibit desire to learn and grow on a continuous basis

Responsibilities

The Pharmacy Support Specialist will support the Customer Service and prior authorization needs of the TruCard Product and Pharmacy team. Responsibilities include resolving member concerns, completing administrative tasks, and supporting clinical team case reviews and calls.