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Pharmacy Support Specialist at TruDataRx
Franklin, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

PBM Operations, Prior Authorizations, Customer Service, Case Reviews, Pharmacy Technician, Google Workspace, Microsoft Office, Conflict Resolution, Project Management, Verbal Communication, Written Communication

Industry

Hospitals and Health Care

Description
Description This role is full-time, remote. This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team. Resolve and log all inbound member or client concerns Complete administrative tasks related to prior authorizations and appeals Support clinical team in prior authorization case reviews Support clinical team with outbound member and provider calls Perform additional projects and tasks as needed Requirements Qualifications and skills: Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management Fast learner and interested in potential growth opportunities as the product roles expand Excellent verbal and written communication skills a must Pharmacy technician experience preferred PBM experience preferred A track record of fostering collaboration, resolving conflicts, and managing projects is preferred. Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel) Company Standard Requirements: Ability to work well with others in a collaborative environment Ability to get things done with resources you don’t control Willingness to admit you don’t know and ask for help Exhibit constant curiosity and a drive to problem solve Exhibit desire to learn and grow on a continuous basis
Responsibilities
Support the TruCard Product and Pharmacy team by resolving member concerns and managing prior authorizations and appeals. Assist the clinical team with case reviews and outbound calls to members and providers.