a. undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients; b. carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation.
Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively and engage with the ICB Medicines Optimisation Team to improve quality of prescribing; c. Work with dispensing team to maintain compliance to DSQS to include annual clinical audit and standard operating procedures; d. provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients; f.
support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing; g. assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits including monitoring Drug Safety Alerts and actioning when necessary; h. support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g.
use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services; Technical and Administrative responsibilities of the Pharmacy Technician: a. work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage; b. supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests; c. provide leadership for medicines optimisation systems across the practice, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines; d.
provide training and support on the legal, safe and secure handling of medicines, especially to new staff undertaking their dispensing NVQ, including the implementation of the Electronic Prescription Service (EPS); and e. develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

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