SKILLS AND EXPERIENCE

• Must hold an approved Pharmacy Technician Qualification
• Must have at least two years’ experience in a Technician/ Dispensary role
• Previous O.T.C Sales experience
• In-depth product knowledge
• Strong communication and interpersonal skills
• Strong customer service
• A helpful and courteous manner
• Willing to work as part of a team
• Flexibility to work weekends and bank holidays, when required
• Fluency in English
• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, packaging and labelling information, and proper drug handling and storage practices

• Responsible for dispensing and preparing prescriptions
• Providing a high standard in Customer Service
• Ensuring efficient stock control & ethical ordering
• Ensuring prescription control
• Completion of end of month claims
• Full understanding of rejects and reclaims
• Completion of all necessary paperwork
• Provide experience to help drive O.T.C Sales
• Responsible for dispensary house keeping
• Provide customer service by answering phone calls in a prompt and courteous manner