Pharmacy Technician - Patient Liaison - Bilingual Spanish at Shields Health Solutions

Worcester, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

60000.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal skills, Customer service, Communication skills, Organizational skills, Administrative capabilities, Microsoft Office, Analytical skills, Patient advocacy, Medication adherence monitoring, Insurance coordination, Prior authorization management, Data entry

Industry

Hospitals and Health Care

Description

💙 Specialty Pharmacy Liaison (Pharmacy Technician) 📍 Hybrid | Monday–Friday | Outpatient Clinic Setting Make a Difference in Patients' Lives Every Day Are you a compassionate, collaborative, and motivated Pharmacy Technician looking for a rewarding career in specialty pharmacy? If you're passionate about patient care, medication access, and helping people navigate complex therapies, we'd love to meet you. At Shields Health Solutions, we're redefining the future of specialty pharmacy services by partnering with leading health systems to deliver exceptional patient outcomes. As we continue to grow, we're seeking talented Specialty Pharmacy Liaisons (Pharmacy Technicians) who thrive in a fast-paced, patient-centered healthcare environment. Join a diverse and inclusive workplace where your ideas are valued, teamwork is celebrated, and your work directly impacts patients' health and well-being. 🌟 Why Join Shields? We offer a competitive compensation and benefits package designed to support your career, health, and future: ✅ Competitive salary + bonus incentives ✅ Monday–Friday schedule (No weekends!) ✅ 4 weeks PTO + 10 paid holidays ✅ 401(k) with company match ✅ Day 1 medical, dental, and vision coverage ✅ Career advancement opportunities within a rapidly growing healthcare organization ✅ Collaborative and supportive team culture 🚀 Your Impact: Specialty Pharmacy Liaison As a Specialty Pharmacy Liaison, you will serve as a primary point of contact for patients throughout their treatment journey, ensuring a seamless and supportive specialty pharmacy experience. Key Responsibilities 🔹 Deliver high-touch patient support, managing each patient's journey from onboarding through refills 🔹 Coordinate timely medication deliveries and manage refill schedules 🔹 Proactively address insurance, prior authorization, financial assistance, and copay challenges 🔹 Monitor and promote medication adherence to support positive patient outcomes 🔹 Collaborate closely with clinical pharmacists, providers, and clinic staff to quickly resolve issues 🔹 Serve as a trusted patient advocate and resource for individuals navigating complex specialty therapies 🎯 What We're Looking For Required Qualifications ✔ Active Pharmacy Technician registration in the state of employment ✔ 2–5 years of Pharmacy Technician experience ✔ High School Diploma or GED Preferred Qualifications ⭐ CPhT Certification (highly valued) ⭐ 5–8 years of Pharmacy Technician experience Core Skills ✅ Strong interpersonal, customer service, and communication skills ✅ Ability to work independently and exercise sound judgment ✅ Excellent organizational and administrative capabilities ✅ Proficiency with Microsoft Office (Excel and Word) and the ability to quickly learn new systems ✅ Detail-oriented with strong analytical skills and the ability to extract key information efficiently 🤝 Join Us If you're looking for a meaningful career where you can: 💙 Support patients through life-changing therapies 💙 Partner with top healthcare professionals 💙 Build your specialty pharmacy career with an innovative industry leader 💙 Make a measurable impact every day Apply today and become part of something bigger at Shields Health Solutions. 💰 Compensation & Equal Opportunity Statement Shields Health Solutions is committed to pay transparency and equal employment opportunities. An employee in this position can expect a salary between $50,000 and $60,000 annually, plus bonus opportunities pursuant to the terms of any applicable bonus plan. Actual compensation will be determined based on experience, seniority, geographic location, and other factors permitted by law. Keywords for SEO: Specialty Pharmacy Liaison, Pharmacy Technician, Certified Pharmacy Technician, CPhT, Specialty Pharmacy Careers, Patient Liaison, Medication Adherence, Prior Authorization, Pharmacy Jobs, Healthcare Careers, Outpatient Clinic, Pharmacy Support Services, Patient Care Coordinator, Specialty Medications, Pharmacy Technician Jobs, Healthcare Operations. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Serve as the primary point of contact for patients, managing their journey from onboarding through refills. Coordinate medication deliveries, resolve insurance and financial challenges, and collaborate with clinical staff to ensure positive patient outcomes.