Pharmacy Technician Refill Calls at Shields Health Solutions

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

23.0

Posted On

26 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Phone Communication Skills, Microsoft Office, Excel, Word, Organizational Skills, Attention to Detail, Dependability, Team Player, Discretion, Confidentiality

Industry

Hospitals and Health Care

Description

Offering $1,000 sign to start on 12/29 Summary: The Pharmacy Refill Technician plays a critical role in supporting pharmacy staff and Shields Health Solutions Liaisons. This position ensures the accurate and timely filling and delivery of specialty medications, enhancing patient care and optimizing pharmacy operations through effective communication and technology leverage. Responsibilities: Provide compassionate and knowledgeable assistance to patients, providers, and pharmacy team members. Conduct outbound patient refill phone calls and complete requests promptly. Answer and triage inbound inquiries appropriately. Clarify prescription orders with pharmacists and clinicians. Coordinate medication refills, including data entry and claims adjudication. Ensure proper medication stock and identify special storage requirements. Document work and update data using database applications. Facilitate patient access to medications and support process improvement initiatives. Maintain confidentiality and participate in professional development. Skills: Strong interpersonal and phone communication skills. Proficiency in Microsoft Office, particularly Excel and Word. Organizational skills with attention to detail and dependability. Energetic, motivated team player with discretion and confidentiality skills. Required Qualifications: State registration as a pharmacy technician; national certification preferred. Minimum of 1 year of experience as a Pharmacy Technician; 5-8 years preferred. High school diploma or GED required. Compensation: The hourly pay range for this role is between $21.00 and $23.00, with eligibility for medical, dental, and vision insurance starting on the first day. The position includes four weeks (160 hours) of PTO and 10 paid holidays, along with career growth opportunities. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Pharmacy Refill Technician conducts outbound patient refill calls and ensures the accurate and timely filling and delivery of specialty medications. They also clarify prescription orders and coordinate medication refills while maintaining patient confidentiality.