Pharmacy Technician Representative (MTM) - Work From Home at Health Care Service Corporation

Downers Grove, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

37.84

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Pharmacy Technician Certification, Verbal Communication, Written Communication, Microsoft Office, Drug Information, Time Management, Organizational Skills, Spanish Bilingualism, Managed Care

Industry

Hospitals and Health Care

Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. Works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives. Job Requirements: Minimum 3 years of customer service experience, preferably in a health care/insurance industry (or equivalent) Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician (CPhT) High School Diploma with current State Pharmacy Technician Licensures in good standing Preferred Job Requirements: Excellent Verbal and written communication skills Managed care customer service experience Strong computer and Microsoft Office product skills required including ability to learn various data base software applications as needed. Drug information skills Handle multiple tasks and strong organizational skills including capacity to understand complex oral and written directions as well as technical information. Self-motivator with exceptional time management skills and attention to detail that exhibits a positive attitude and embraces and adapts to change. Bilingual Spanish speaker preferred. Flexible and able to adapt to change. Work Hours are Monday through Friday 8 AM to 6 PM CST. Must be able and willing to work Monday through Friday 8 AM to 6 PM CST. Phone Queue Position (making Inbound and Outbound Calls). #LI-FW1 #LI-Remote This is a Remote/Work-From-Home role. Sponsorship is not available Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $18.46 - $37.84 Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

Responsibilities

Provide assistance to pharmacists and pharmacy coordinators to resolve pharmacy issues and support member programs. Handle inbound and outbound calls to evaluate and resolve member concerns within a phone queue environment.